Hoteller i Crystal Rock

"A little understaffed (went in for check in and nobody was at the front desk, other guests already waiting to check in, tried the front bell but apparently it was broken; finally had to call the hotel’s front desk number and tell them we were in the next room waiting to get registered). Other than that issue, everything else was fine. Accommodations were clean, tidy, efficient. Property was quiet and enjoyed the pool facilities. Free breakfast was fine and filling, good value. Would recommend...

"Nice facility and good breakfast "

"Clean room, courteous staff"

"Staff here is very friendly"

"No major problems "

"It was nice and very helpful service "

"We always stay at Hampton when we travel. However, recently, I have begun to notice an unpleasant trend. Has there recently been a company memo sent out to your locations that require the front desk staff NOT to smile and NOT to in anyway indicate that they are happy the customer is checking in?? Good Lord, is their job so miserable that they act like they have been on duty for 36 straight hours? I am a business owner and I realize how hard it is to get decent employees. But geez, can’t they...

"Clean room. Very comfortable bed. "

"Cleanliness, functionality and service: Excellent"

"Clean room, nice staff, and close to Cedar Point with reasonable rates. "

"A good option for a convenient place to stay as we were driving from Niagra to Chicago. We only stayed a single night but the rooms were perfectly fine and the breakfast was also good."

"Great room and location."

"Highly recommended!! 5 stars "

"The staff was courteous, "