Hoteller nær Cross Country Creek

"All good "

"The management at Helios Hotel at Universal accommodated me WHEN EXPEDIA WOULD NOT! EXPEDIA SENT ME CONFIRMATION OF A RESERVATION WHICH THE HOTEL NEVER RECEIVED!! When I arrived there was no reservation. Hotel staff called Expedia and they would not speak with them. I called Expedia who continued to claim there was a reservation after contacting an intermediate vendor they called RES. Neither Expedia nor this intermediate business partner would agree to speak to the Helios management to assist....

"Great staff"

"Vi var godt tilfredse med vores ophold. Der var rent på værelset, gode badefaciliteter og rigtig godt med transport og shopping. Centeret har en foodcourt, så mad var ikke et problem. Bagage personalet er fantastisk søde, særligt Joey, var meget behjælpelig. Alt i alt en rigtig god oplevelse og et sted vi klart kunne finde på at booke igen."

"Super fint ophold, nem parkering, god service og god restaurant. Kan klart anbefale"

"We stayed for six days and had a fantastic stay. Very friendly staff, big rooms, great breakfast and close to the theme parks. Sadly the bar wasn’t open yet. It’s close to a bigger road so expect some noise from the traffic. We would defined come back again. "

"The staff was very kind, but the reception was understaffed so the wait for checkin was extremely long. "

" ."

"area comum muito boa. lugar limpo e agradavel. cozinha completa"

"Breakfast complete and managed efficiently, room was ok, bathroom a bit small but clean and enough toiletries "

"Breakfast was good. Thank you for including eggs and potatoes. Prefer the hard boiled eggs to be pre-peeled. Oatmeal was perfect. Gym was well maintained, clean. "

"Did not eat breakfast, appreciated the late checkout. Nice room nice people"

"Great staff. All very helpful and friendly. Rooms are clean. Really enjoyed my stay "

"Very kind and helpful staff. Coffee , yogurt and bagels were delicious. Thank you for you service."