Hotel i Craneridge, Glenwood

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"Clean, quiet and enough parking for guests"

"Decent enough place for the price. No complaints."

"Good place to stay for the price."

"The room was spacious and immaculate. The food was delicious. The grounds and all well maintained. My only complaint is the beds are hard. At 1 AM, I took the quilt out of the duvet cover and laid it on top of the bottom sheet to help pad the mattress. It wasn't great but it was much better. But everything else was stellar."

"Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. "

"We had a nice stay here. Staff very nice. Fitness room could use an upgrade. "

"Clean and comfortable. Very nice breakfast."

"Very nice setting in the nature and the woods."

"Lightning was horrible. I think they had 45watt bulbs. No room darkening curtain, only a rice paper light curtain covering window right above AC unit, so when AC was blowing, it blew open the curtain so room was exposed to outside grounds. Shower wall was deteriorating & patched with Gorilla Tape covering holes & taping wallpaper in place."

"You get what you pay for. The non-smoking room smelled like an ashtray, and I was greeted by a spider on my pillow. I ended up sleeping fully clothed because I wasn’t comfortable in the room. For the small difference in price, I’d recommend spending the extra $30 and staying at a better hotel."

"It was close to the thruway for easy access. In addition, the beds were comfortable, the room was spacious and clean and the staff at the breakfast buffet were extremely helpful."

"Inn was quiet and staff did seem to want to help , however the White fitted bed sheet appeared stained with old sweat marks . Bed cover also dirty around some of the edges. Not all rooms had a microwave or fridge. Soap dispenser to wash hands did not work."

"Staff were great. They were able to get us early checkin to get ready for a wedding we were attending"

"Excellent and a hotel with a lot of atmosphere :-)"

"The manager and desk staff were efficient and friendly. The hotel itself is clean and inviting."