Hoteller nær Covenant Lakeside Hospital

"The rooms are clean and the staff was very helpful. They always had a smile and made me feel welcome."

"It was a good place to stay"

"The carpets need to be cleaned or replaced in the room."

"We liked the big room and comfortable beds"

"The friendly staff and the convenient location directly across from the hospital made my stay especially memorable. During a difficult time, their kindness and the easy access to the hospital made a big difference."

"I understand this is an older hotel, but could use better housekeeping. Very dusty the pool was dirty, as well light fixtures and faux plants in dining , and glass doors. The lady overseeing breakfast was rude. The plastic utensils were placed incorrectly. I saw her wipe tables with same rag , the crumble on tables ended up on the floor. I chose this hotel for location and price but no excuse for the condition. Again my opinion"

"Have stayed here a number of times in the past, but will have to re-think after this last stay. The property is in a great location, but is showing its age. Thermostat was not working properly in our bedroom unit (heat coming on in the night during Lubbock summer?), closet doors did not stay closed, and bedside plugs that did not work were just a few annoyances. The breakfast bar was also pretty poor by all accounts."

"Place was horrible!! I stayed here a week and it was by far the worst place I’ve stayed! The entire complex smelled like marijuana. They have people that live there permanently. The rooms are run down and disgusting. Smell like cigarette smoke and something rotten. Toilet didn’t flush. the bedrooms are old and very outdated. They never brought linens or clean the room in the whole week. I was there. The parking is horrible. You have people parking all over the place.. I don’t know who wrote the...

"Every night we would have to go to the front desk to reactivate the keycards to get into our room. Rooms had a strange odor. Price was great though."

"Everything was great in our 1 night there, although I would recommend cleaning out the Kuerig machine or replacing them. My husband went to brew a cup and he said it had mold in it"

"The stay is definitely worth the money"

"Front desk was amazing!!! Beautiful property!!!"

"Easy access to airport Didn’t like electrical plugs didn’t work"

"Enjoyed comfortable lobby. Need complementary breakfast."

"An amazing hotel"

"No clean towels, nobody was there for cleaning the whole entire time, the breakfast is poor"

"I enjoyed my stay, it was my first time staying at an Aloft property. Courteous staff, easy check-in/-out, spacious and comfortable lobby lounge area, the bar service and selection was great, clean and cozy room, fair price, convenient location, safe area of town - the works. Looking forward to a future weekend excursion at Aloft."

"Have stayed in this hotel before and don't have many complaints! Comfortable bed, good water pressure in the bathroom, very nice lobby. I did not get the chance to try breakfast but from what I saw it was a pretty good variety with a nice sitting room. One issue I did encounter this time was when I needed to print something, and not a single one of the 4 staff members there knew the password to the guest user on the two computers. They also did not seem too enthused to help until I made it...