Cotignac – Relais & Chateaux i Cotignac, Provence-Alpes-Côte d'Azur

"My worst hotel experience so far. Mould in my room, the whole thing smelled like chemicals. Unclean stains all over and absolutely no possibility to upgrade to Ibis Red next door due to having booked through hotels.com… Breakfast was a rip off. There was barely enough for the people staying there, so if you weren’t there in the first 10 minutes then good luck. The vending machines jammed multiple times, leading to me having to try and find a staff member to help me out. Did I mention that the room was absolutely disgustingly kept? Budget doesn’t have to mean that the room isn’t filthy. That is the bare minimum…"

"Super Nice, very clean, lovely fresh ‘Scandinavian’ furnished rooms. All very clean and well maintained. Very friendly staff. Good breakfast (both the normal and the express). Nice to be able to try the driving range also as a non-golfer. Only comment (it’s not really a downside) is the parking a you want to park close to the rooms, and it is a bit challenging as there are not enough parking spaces (and especially with the increasing number of very large vehicles) - and the pool, while it’s a really nice pool, it is a tad small, to say the least, for the size of the resort, especially in the summer and also with people putting down towels on deckchair and then leaving the area (we know this is a challenge in many hotels). I think we counted approximately 30 deckchairs in total of which 16 were ‘reserved’ with towels and swim gear- but seing as only 6 people were in the pool that left 10 chairs ‘reserved’ for guests who were not there - and the didn’t come back for the but more of an hour that we were there. Also, it is a nice rectangular pool, but honestly maybe not so well proportioned for the coexistence of couples just wanting to cool down and relax and families with children. One could quite possibly, with great success, build another pool on the premises, and maybe devide them into family/non family pools. The hotel seems to attract a certain amount of families with one half of the parents going golfing, the other hanging around the pool with (mainly smaller) children."