"Vi har tidligere boet på Gran Claustre og ville gerne tilbage. Det er en rigtig god oplevelse: God restauranter, i den gamle bydel i Altafulla og alligevel i gåafstand til standen. "
"We’d been here some years back and then we were very happy about out. Sadly this was not the case this time!
Best thing about the hotel is: nice location, great gym and rooftop and pleasant people working in the breakfast area.
BUT about the rest: The hotel is very dated and tired and you can see that there is a lack of general maintenance. In addition - it is NOT CLEAN - both in our room (superior) and in the common areas.
When we went and told them about the lack of cleaning, they took a...
"I could not use the swimming pool because it was full of cigarette smoke. People were smoking everywhere, even outside the designated smoking areas, and none of the staff seemed willing to intervene. The combination of smoke and hot weather made it almost impossible to breathe comfortably around the pool.
The breakfast was also quite mediocre and well below what I would expect from a hotel of this category. In addition, the reception staff were not particularly welcoming or helpful.
It was...
"De gamle autentiske lokaler var en oplevelse i sig selv, skal alt være moderne og nyt, er dette ikke stedet for dig, men kan du glæde dig over et lækkert gammelt Hotel, er stedet et god valg. "
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