4/10
The room has smell & some stains in the carpet. I went to the front desk to see if we can move to a different room but was immediately told that there are no rooms available. Didn't offer any other solutions than will tell the housekeeping to clean the following day. The next morning, we realized there is no iron, ironing board and hair dryer in the room, so we went to the front desk again to request, took them almost 30 mins. Then when we got back that afternoon, the housekeeping didn't come by, had to ask for shower gel in the front desk. The staff were so unfriendly, especially the one on duty on July 11th at 11 pm. She was putting breakfast the next morning and puting the whole time...makes us all uncomfortable. Overall, we were uncomfortable our whole stay. Not worth the price that we paid. Sometimes guests can overlook all these things if the staff are very accommodating and welcoming.
Lilibeth
Overnattede 2 nĂŠtter i juli 2025
