8/10 Udmærket
Joshua
Rejste med familie, Rejste med partner
7. jul. 2025
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overall this hotel is great for the price and the room layout was wonderful. Beds were soft, bathroom had good Dove brand minis, and the full size fridge came in handy. AC worked well too! But there were two rather descent drawbacks: 1) The check in was horrible. The woman was very friendly, however we had already paid for our rooms (did so the morning of because someone called stating they had to run the charges or forfeit the room- so I went ahead and let them charge the rooms early) and she and her coworker insisted on swiping my card again stating it was for incidentals. I have fraud alert on my card to go off if anything over a certain limit occurs (especially on vacations-great idea and works well) it went off stating another charge was attempted by the hotel for the nights fee that was already paid. They insisted that’s not what they’re doing but they tried it three different times. I was frustrated, I let them process the charge again but stated if it did not roll off in the morning then it is fraud. They did this for all three rooms. 2) i asked when booking the reservation months ago for the rooms to be together(had 3 then added a fourth last minute). They not only didn’t have them close together but all on different floors. We weren’t thrilled at all. Total check in time took close to 45 minutes. We would recommend the hotel itself but we personally won’t be back due to the service.
Joshua
Overnattede 1 nat i juni 2025
