Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The front desk staff is unfriendly and borderline rude in person. On the phone, they were not very helpful and seemed ill-prepared to book a reservation. Then they charged my credit card twice for the deposit. Additionally, it seems ridiculous that we couldn’t extend our checkout to 11am departure. I understand that there are people checking in that afternoon, but not until 4p. For the premium price we pay to stay, I think you could honor an 11am checkout. Again, the front desk seemed annoyed and hassled by a simple request. It seems like you should offer movies or activities 7 nights a week in the summer. You have guests staying and it’s high season. There are other options in the area when we are deciding where to book again!!