Hoteller i Cool Valley

"Rooms were decent and appeared clean. Hot tub was over chlorinated. "

"Property was clean. I think someone was smoking marijuana when we checked in. The breakfast was below average. Only had eggs and biscuits and gravy. It’s really nothing else significant besides that. Price was good and the location was good."

"This hotel was an unexpected surprise! We arrived about 5:00, just in time for dinner! The assortment of food was amazing! Next morning, breakfast was served , too! The rooms were very nice and comfortable… we will return!"

"The staff, manager and the stay is very nice .. sometimes the WiFi goes on and off .. it do come right back on.. air conditioning is very good Very Happy with my stay here"

"Good hotel near the airport. Shuttle was super easy to use and staff was very friendly."

"Our room was dirty. The bathroom was FILTHY, moldy and mildew everywhere accompanied by hairs that didn’t belong to us. Spider webs in every upper and lower corner of the room. Cobwebs on the ceiling . Stains on the bed sheets and comforter. We requested a non smoking room two times and our room smelled like there was an entire pack of cigarettes burning. We didn’t have an ice bucket because they are not required to keep them for every room. The front desk said they had a handful of them, but...

"I wish I had known of all the renovations going on "

"Breakfast was standard. Room was ok. Bed was ok. I was assigned a key to a room I was not assigned. I’ve never had that happen before. Cleanliness appeared to be good."

"Very friendly staff, comfortable room and convenient location "

"Room was dusty and smell like it’s hasn’t been occupied for years! With all the dusty, soon you start to feel itching. Staff were great and friendly, just the room, not happy with it. "

"Clean room, sufficient breakfast, quiet for sleep, staff was great."

"Better than expected, wonderful! "

"The hotel looked like it was brand new. The room was clean and fresh. Housekeeping and front desk staff were outstanding. Great coffee machine with options for cappuccino's, vanilla lattes, regular coffee, Americano's and vanilla cappuccino's. Best hotel coffee ever. Also 24-7 soft ice cream dispenser. Breakfast attendant kept everything stocked."

"Breakfast was fresh and clean Front lobby nice, room, elevator, and hall ways in need of an upgrade- smell of 1970 smoke filled carpet in room- curtains- water damage of bathroom door- if carpet was removed or replaced with laminate or vinyl flooring it would have been easier to keep maintained for cleaning. "

"Good"

"Yes"

"It was clean and easy to find/park. However the shower did not get warm even after letting it run. They had rules for cleaning like it was an Airbnb. Check out was at 10 am. "

"The breakfast was good. They had two different waffle choices every day. "