Hoteller nær Cool Crest

"While I can’t place full blame on the hotel itself, my stay this past weekend was definitely impacted by a large motorcycle group that was also staying there. Unfortunately, the experience was far from relaxing. Despite there being many families present, the group was not very respectful—there were engines revving during quiet hours, loud music, and even arguments in the hallways early in the morning. There was also a strong smell of marijuana throughout the property. That said, the hotel itself...

"We didnt get to stay there because i booked the wrong Lotus hotel."

"Room was clean "

"The rooms smelled clean, they put us on the highway side of the building, very noisy most of the night with traffic. There was nobody available at the desk for checkout at 8 am, I left my keycard at the desk. The 1 staff person I dealt with was just there. Ok place to stay but that is all."

"My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things "

"This place is described as more than scetchy. Not a good place for the family just because it has a good price. The staff is just fine but the condition of the property is not good. Smoking and marijuana reek the halls even though there are strict rules against these things. The staff seem hesitant to provide enough towels and bathroom supplies for four people. We stayed two nights and will never stay again. Sorry Quality Inn. The room and facilities were in terrible shape."

"We had a good stay here. Management was accommodating. "

"My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. "

"Great breakfast! "

"Staff was great and we loved the room. We will be coming back to stay again. "

"Very helpful"

"Under renovation (which we were informed about the day of our check in). Upon check in, we were told we were lucky because we would be in one of the newly renovated rooms. Unfortunately, they are poorly done in every way. Nothing was functional, everything is cheap and done halfway (missing outlet covers, power strips hanging at the back of the bed, visible caulking), entire hotel smelled bad. Additionally, the desk was unattended most evenings with easy access to the building, the food permit...

"No answer at front desk, bugs,no vending,soap despensers broke jacuzzi was disgusting,dirty towels,door too room had huge gap in the door fram and door looked like i could just lean in to it and open it.terrible experience "

"Exelente servicio buena atención las habitaciones muy limpias"

"It was alright, but I literally found and open needle next to my bed. Not cool!"

"Breakfast was pretty basic and unfortunately we had to ask the front desk to refill the pancake batter, which they did immediately. Staff was helpful and gracious. Main areas were beautiful as was the location."

"RudeCall the cops on me all out bad experience"

"This entire property seemed to be in massive disrepair. The entire place reeked of marijuana, the ceiling tiles down the hallways were missing chunks and wires were hanging out, all of the walls and doors had scuff marks and chunks missing out of them. The bathroom in our room had massive holes both in the wall, and in the shower, there was unidentified brown stains over the walls, dead flies on the floor, crumbs in the bed, water damage all over the floors and dried gum stuck to the floor. The...