Hoteller med pool i Cookbury

"Unfortunately our stay was marred by the fact that the bathroom bin had not been emptied and contained the previous residents used sanitary products!!! The shower took 25 minutes to drain and, whilst we understand the logistics of old manor houses, if the plumbing is not up to standard then this should be at least mentioned on booking. The bathroom windows were in desperate need of repair, and mould cleaner, which may be the reason why there were silverfish in the bathroom. The final straw for...

"Looked ok in reception but that’s as good as it got , very out dated and not a great deal worked in the room . Very nearly boiled the kettle for a coffee in the morning before looking in it . Never seen anything like that before . When reeling off the stuff wrong with the room the staff were not bothered at all . Was charged £130 for the night and wouldn’t have paid £30 if I had a choice ."

"Very disappointing stay , We arrived after a 9 hour drive , when we arrived the cottage wasn’t cleaned and no bedding , We rang both Wayne and Karen , we decided to go buy some bedding , on route Karen did ring back to be fair and apologised saying she was told we was due on the 6th , (day of departure,) Went to the pub for an hour and Karen had the cottage ready , I thanked her by tx but no communications back , nothing from Wayne all week , I would of expected a follow up chat asking if...