Hoteller med pool i Commerce Township

"All was good"

"The room wasn't very clean. The bathroom shower was clogged and water stood around your feet while showering. There were large crumbs on the microwave stand, and rust inside the microwave. The housekeeping cart was abandoned and sat in the 2nd floor hallway for two days."

"Staff was very helpful"

"We were traveling with a small dog (six pounds) and selected the hotel based on pet friendliness. All the staff who met our dog were kind and happy to see her. The staff, in general were really very helpful and went out of their way to make the three of us welcome and comfortable. The property is well located. The bathroom facilities were modern and worked as expected. Bedding was very good. Everything is new and there are some minor punch-list type items, but nothing significant. Breakfast is...

"Some of the staff were friendly and warm. The pool needs to cleaned, towels readily available. Breakfast had a great assortment- the staff member working on Sunday morning was awesome. He was very friendly and helpful."

"Room clean and vwry good beds. Common areas fair with cleaning. Breakfast very overpriced. Excellent parking. Staff polite enough."

"The phone did not work. Clerk did not offer me another room, he just said he’d have it repaired in the morning. I said that won’t help me tonight. No reply. I asked the evening clerk for late check-out the next morning. I said I’d like 1pm, he said fine. The next morning on the way to the breakfast buffet (which was delicious!) I decided to confirm the late checkout. The morning clerk said there was no late checkout noted. He gave it to me. He did not apologize. I never had any problems...