Reception

Anmeldelser af Best Western Executive Inn

2.5 out of 5
Best Western Executive Inn
4026 Jackpot Road, Grove City, OH

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 159 af i alt 409 anmeldelser" "
Bedømmelse på 8 − Udmærket. 142 af i alt 409 anmeldelser" "
Bedømmelse på 6 − Okay. 51 af i alt 409 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 409 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 27 af i alt 409 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

james, Kansas City

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice visit
Overnattede 4 nætter i maj 2024

8/10 Udmærket

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The girl that checked us in was great, very pleasant and helpful. The containers on the wall with shampoo and body gel were both empty. Everything else was wonderful
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 22. maj 2024
Thank you for your review. Our guest satisfaction is our number one priority. Your concerns will be brought to the attention of management.

10/10 Fremragende

Tod

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The soap and shampoo dispensers were kinda hard to get amount needed to clean hands and hair. That would be my only complaint.
Overnattede 2 nætter i maj 2024
Svar fra Front Desk den 22. maj 2024
Thank you for your review. Our guest satisfaction is our number one priority. Your concerns will be brought to the attention of management.

4/10 Dårligt

Phil

Rejste med partner
Synes ikke om: Rengøring, faciliteter
The bedspread in our room was not clean. The carpet was sticky. They need better house keeping.
Overnattede 2 nætter i maj 2024
Svar fra Front Desk den 13. maj 2024
I sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. Your comfort and satisfaction are our utmost priorities, and it deeply troubles us to learn that we fell short of meeting your expectations, particularly in terms of cleanliness. It is unacceptable that the bedspread in your room was not clean and that the carpet felt sticky. Please know that this does not reflect the high standards we strive to maintain in our establishment. We understand the importance of a clean and welcoming environment for our guests, and we are genuinely sorry for any discomfort or inconvenience this may have caused you. Your feedback regarding our housekeeping services is invaluable to us, as it helps us identify areas for improvement and take corrective actions. Rest assured, we have already addressed this matter with our housekeeping team to ensure that such lapses do not occur in the future.

8/10 Udmærket

Joshua

Synes godt om: Service og personale
Stayed in a non smoking room, though you’d have not known it walking in. Musty smell. But nothing horrible. Nice choice of pillows. Water in shower was hot with good pressure. A/C worked well. TV remote didn’t work well. Lady at the reception desk was very pleasant and nice.
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 22. maj 2024
Thank you for your review. Our guest satisfaction is our number one priority. Your concerns will be addressed by management.

8/10 Udmærket

Scott

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was clean, bed was comfortable & breakfast was good. No shower gel or shampoo in containers in shower. Overall nice stay for price!
Overnattede 2 nætter i maj 2024
Svar fra Front Desk den 22. maj 2024
Thank you for your review. Our guest satisfaction is very important to us. Your concerns will be addressed by management.

10/10 Fremragende

mindy

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice breakfast
Overnattede 1 nat i april 2024
Svar fra Front Desk den 6. maj 2024
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.

8/10 Udmærket

Michael R

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean but was a strong smell of cleaners and did go a way ever after we turn on the air conditioning
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 6. maj 2024
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.

10/10 Fremragende

zachary

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place is super clean & well maintained. And they have smoking rooms for cannabis users!!
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 6. maj 2024
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.

10/10 Fremragende

Joshua

Overnattede 1 nat i maj 2024
Svar fra Front Desk den 23. maj 2024
Thank you for your review. Our guest satisfaction is our number one priority. We are glad you enjoyed your stay.

10/10 Fremragende

Dawn

Overnattede 1 nat i april 2024
Svar fra Front Desk den 22. maj 2024
Thank you for your review. Our guest satisfaction is our number one priority.

10/10 Fremragende

Lilian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i april 2024
Svar fra Dipen den 28. apr. 2024
Thank you for your review. Hope you stay with us again.

10/10 Fremragende

Jorge

Overnattede 3 nætter i april 2024
Svar fra Front Desk den 22. maj 2024
Thank you for your review. Our guest satisfaction is our number one priority.

8/10 Udmærket

jon

Overnattede 1 nat i april 2024
Svar fra Front Desk den 15. apr. 2024
Thank you for your review. Our guest satisfaction is very important to us.

10/10 Fremragende

Amanda S.

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean with welcoming staff. Close to major roads & multiple dining options
Overnattede 2 nætter i april 2024
Svar fra Front Desk den 15. apr. 2024
Thank you for your review. Our guest satisfaction is our number one priority. We are glad you enjoyed your stay.

4/10 Dårligt

Katlin

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
From dirty underwear in our “clean” room, hair in the bed, to mud up the walls and toothpaste all over the sinks. Never again.
Overnattede 1 nat i april 2024
Svar fra Dipen den 10. apr. 2024
I'm truly sorry to hear about the unacceptable conditions you experienced during your stay. This is certainly not the standard of cleanliness we aim to provide to our guests, and I deeply apologize for the inconvenience and discomfort it caused you. Rest assured, I will personally investigate this matter and take immediate steps to ensure that such issues are addressed and prevented in the future. Your feedback is invaluable to us, and we are committed to making necessary improvements to regain your trust. If there's anything else we can do to make this right or if you have any further concerns, please don't hesitate to reach out to us. We sincerely hope for another opportunity to welcome you and provide you with the exceptional experience you deserve.Thanks,Dipen

4/10 Dårligt

Kenneth Chad

Forretningsrejsende
Synes godt om: Faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room smelled and staff was unfriendly
Overnattede 3 nætter i april 2024
Svar fra Front Desk den 7. apr. 2024
We apologize for your experience. Ensuring a pleasant stay is our priority. Your feedback will be addressed promptly to improve our service and accommodations. We hope to have the opportunity to welcome you back and provide a better experience.

10/10 Fremragende

Agar

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They have a smoking room for if you are a smoker
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 1. apr. 2024
Thank you for your review.

8/10 Udmærket

Victor

Overnattede 1 nat i marts 2024
Svar fra Front Desk den 15. apr. 2024
Thank you for your review. Our guest satisfaction is very important to us.

4/10 Dårligt

Hagan

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Really odd smell
Overnattede 1 nat i marts 2024
Svar fra Dipen den 25. mar. 2024
Thank you for staying with us recently. Once your concern was brought to our attention, we immediately checked the room for any odd smell you are indicating but did not find any smell. We deep clean on a regular basis so this would not happen. Next time please let us know immediately and we can accommodate you better. Hope to see you again.

6/10 Okay

MARTINA

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 28. mar. 2024
Thank you for your review.

8/10 Udmærket

Marilyn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and comfortable beds. Breakfast was very good. Staff were polite and helpful. Overall excellent stay!
Overnattede 1 nat i marts 2024
Svar fra Dipen den 23. mar. 2024
Thank you for your good review and appreciate your stay.We look forward to seeing you again.

4/10 Dårligt

Suleyman

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Dipen den 23. mar. 2024
We apologize for the not meeting your expectations. We will try to improve our service on our property.We look forward to seeing you soon.

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
A night away
My husband and i stayed here to get a night away from the kids, we booked a king bed room, we were give a 2 queen bed room, which whatever it happens, there was skittles on the floor and the carpet was really dirty all the dresser drawers had crumbs in them ledges arpund t.v, bed, pictures and mirrors were very dusty, but the worst part of it was stripping the bed down before check out this morning to find a bedbug just chilling in the pillow case and discovering i had bites on my neck, we have stayed here before and had a good experience, this experience was disappointing, staff is friendly, but rooms are not clean
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 4. mar. 2024
Thank you for your review. We do apologize for the situation you had here. The hotel is under new management, and we have new housekeeper's that are in the process of learning and unfortunately that room may have been skip for inspection. Again, we do apologize.

8/10 Udmærket

TYANNA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No rooms in front of property available for those traveling solo
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 4. mar. 2024
Thank you for your review. Our guest satisfaction is very important to us. We do apologize for any inconvenience this may have caused.

10/10 Fremragende

Delma

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was very pleasant. Room was very quiet and clean plus comfortable
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 4. mar. 2024
Thank you for your review. Our guest satisfaction is very important to us.

10/10 Fremragende

TYLER

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
1 night stay
Room was clean and comfy
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 12. feb. 2024
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.

10/10 Fremragende

steve

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great inexpensive stay for one night.
Overnattede 1 nat i februar 2024
Svar fra Font Desk den 5. feb. 2024
Thank you for your review. Our guest satisfaction is very important to us.

10/10 Fremragende

Sandra

Overnattede 1 nat i januar 2024
Svar fra Font Desk den 29. jan. 2024
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay.

10/10 Fremragende

TYANNA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The girl at the front desk *****deserves 5 stars!!! She is
Overnattede 1 nat i december 2023
Svar fra Font Desk den 8. jan. 2024
Thank you for your review. Our guest satisfaction is very important to us.

8/10 Udmærket

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Okay
This place was okay
Overnattede 1 nat i januar 2024
Svar fra Front Desk den 8. jan. 2024
Thank you for your review. Our guest satisfaction is very important to us.

6/10 Okay

J.

Overnattede 1 nat i december 2023
Svar fra Font Desk den 15. jan. 2024
Thank you for your review. Our guest satisfaction is very important to us.

10/10 Fremragende

Aleta

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Staff was extremely helpful and professional Very clean
Overnattede 1 nat i december 2023
Svar fra Font Desk den 12. dec. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.

4/10 Dårligt

Spencer

Forretningsrejsende
Synes ikke om: Service og personale, værelsets komfort
Misleading Ammenities
Room was just ok. They offer laundry but wouldn't allow me to use it... said it was too loud? Don't offer it then. Annoying.
Overnattede 3 nætter i november 2023
Svar fra Front Desk den 12. dec. 2023
Thank you for your review. We apologize for any inconvenience this may have caused you. Your concerns will be brought to management's attention.

10/10 Fremragende

Jeff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Front Desk den 13. nov. 2023
Thank you for your review. Our quest satisfaction is very important to us.

10/10 Fremragende

TYANNA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My second time staying in the last 30 days and it was a great stay. The young lady at the front desk was AMAZING!
Overnattede 1 nat i november 2023
Svar fra Front Desk den 13. nov. 2023
Thank you for your review. Our quest satisfaction is very important to us. We are glad you enjoyed your stay. Will pass your comments to the Front Desk employee.

8/10 Udmærket

Edward

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Font Desk den 6. nov. 2023
Thank you for your review. Our guest satisfaction is very important to us.

8/10 Udmærket

TYANNA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No issues room was clean staff was nice. Would definitely stay again
Overnattede 1 nat i oktober 2023
Svar fra Font Desk den 30. okt. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.

2/10 Forfærdeligt

Cristian

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Font Desk den 30. okt. 2023
Thank you for your review. Our guest satisfaction is very important to us. We do apologize for you not enjoying your stay with us.

10/10 Fremragende

Wayne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was clean and the beds were comfortable. The price was good.
Overnattede 2 nætter i oktober 2023
Svar fra Font Desk den 23. okt. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay.

10/10 Fremragende

Raina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Front Desk den 10. okt. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are happy you enjoyed your stay.

10/10 Fremragende

Jeff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Front Desk den 2. okt. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are happy you enjoyed your stay.

4/10 Dårligt

Wendell, Emmett

Overnattede 2 nætter i september 2023
Svar fra Front Desk den 9. okt. 2023
Thank you for your review. Our guest satisfaction is very important to us. We apologize for not meeting your expectations.

10/10 Fremragende

Hector

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed for 3 nights and loved our stay. No issues at all.
Overnattede 3 nætter i september 2023
Svar fra Front Desk den 6. sep. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay.

8/10 Udmærket

Erik

Overnattede 3 nætter i august 2023
Svar fra Front Desk den 6. sep. 2023
Thank you for your review. Our guest satisfaction is very important to us.

2/10 Forfærdeligt

Amil

Never stayed there. Booked via Expedia. When i arrived I was told there were no rooms available. So I cant write a review for place I didn't stay.
Overnattede 1 nat i august 2023
Svar fra Front Desk den 18. sep. 2023
We are sorry for any inconvenience this may have caused. I tried looking up your reservation/cancelation and have not been able to find it. Again I do apologize for the inconvenience but third-parties do try to over book us.

2/10 Forfærdeligt

Debra

Rejste med familie
Synes ikke om: Service og personale
Messed up reservation! Had to find NEW accommodations.
Overnattede 1 nat i august 2023
Svar fra Front Desk den 9. aug. 2023
Thank you for your review. We do apologize for whatever the situation was. You requested 2 QQNS beds on the ground floor which is what was held for you. Again, we do apologize.

6/10 Okay

Kevin

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We unfortunately had a smoking room. I didn't think it would be that bad. Well it was. Even our clothes in the suitcase smelled. Other than that good. Wish i would have taken a different room.
Overnattede 1 nat i august 2023
Svar fra Front Desk den 7. aug. 2023
Thank you for your review. We do apologize for the smoke smell. We would have tried to move you if you asked as long as we had availability.

6/10 Okay

Matthew

Rejste med partner
Synes ikke om: Rengøring
Bathroom was dirty blankets were dirty and covered in hair and room just felt wet.
Overnattede 1 nat i august 2023
Svar fra Front Desk den 4. aug. 2023
Thank you for your review. We do apologize for not meeting your expectations. Your concerns will be brought to management's attention. The high humidity does seem to cause our rooms to feel damp, we do apologize.

10/10 Fremragende

Diane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice Stay
Nice and Clean Fantastic Air Conditioning on a 100’ day Would recommend!!
Overnattede 1 nat i juli 2023
Svar fra Front Desk den 31. jul. 2023
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay.