I would never stay at this property again.
Certain staff members are dishonest, they are careless with your property and damaged one of our belongings (which was very expensive), getting in and out of the horrible car park entrance to the hotel.
They didn't show any goodwill after this incident, despite us reporting it straight away and providing video evidence of the damage. They showed no willingness to take accountability for their staff's actions.
Therefore, I would avoid staying here, especially when there are so many other wonderful options in Como.