Hotel i Colonia Italia, Chetumal

"No tenían mi reservación "

"Muy bonito lugar, feo acceso, muy disfrutable la laguna y todo lo que ofrecen, personal muy atento, el desayuno incluido no es muy bueno,"

"Helpful staff"

"Mis comentarios: - A pesar de estar “lejos” del centro el lugar por dentro es muy bonito, limpio y cuidado. - Tiene mucho tiempo, incluso en otros países, que no tenía un internet tan bueno y en todos los lugares - La comida muy rica, precios para extranjeros. El desayuno incluido sin duda vale la pena. - No me gustó que me dijeran que a las 10pm ya debo estar en el hotel, ningún día llegué antes y pude entrar sin problemas - El camino para llegar es complicado y de noche es imposible de ver...

"Cozy and nice place but the food at the restaurant is very poor! "

"NECESITA MANTENIMIENTO EN TODOS LOS ASPECTOS"

"The staff at this place is amazing ang very helpfull. But this place is not like the pictures! It’s old and it needs a brush up!! The pool wasn’t cleaned, our rooms weren’t cleaned once through our four nights and it rained through the roof. "

"More attention to room would be ideal"

"Friendly staff, clean resort 👌 The only way to improve in my opinion would be more selection in the restaurant menu and a reevaluation of the drink prices"

"Excelente servicio, el personal muy amable, reconfortante la habitación"

"The place was wonderful. No traditional “check in” process as much as someone meeting us at the front door. She was nice and helpful and got us to our room. Room was fantastic, rooftop pool was fairly dirty but it is the off season. The view from the top was wonderful and it has a comfy, covered hangout space. Everything in the room worked great and was comfortable. The room facing the street was pretty loud late into a Saturday night, but the room on the other side was quiet."

"We had a fantastic stay and our host and her family were wonderful. The room was very clean and comfortable and the location perfect. The kitchen was well equipped. Would highly recommend a stay here. "

"The ground’s impeccable The staff so friendly The hotel room delightful and the view and access to the lagoon AMAZING !!! It far surpassed my expectations HAPPY HAPPY HAPPY"

"This property is truly a secret gem! Gentlemen at the gate, making us feel safe yet welcome! Woman at check was super nice, I don’t speak spanish, and she took such great care of me! The property is beautiful, you can wonder around in the garden area, sit by the pool, and just relax. We will definitely be coming back for future stays! "