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Anmeldelser af Hilton Cologne

Hilton Cologne
Marzellenstr. 13-17, Cologne

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 517 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 340 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 83 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 35 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 27 af i alt 1002 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Lars Peter

Overnattede 1 nat i oktober 2023

8/10 Udmærket

Flemming

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel med rigtig god beliggenhed.
Dejligt hotel i hjertet af Köln. Hotellet tilbyder en masse service og vi blev mødt med venligt personale som var meget hjælpsomme og imødekommende. Helt sikkert et sted jeg kommer igen.
Overnattede 1 nat i september 2023
Svar fra Hilton Cologne den 2. okt. 2023
Dear Flemming, Thank you for your kind words!We're delighted to hear that you enjoyed your stay at our hotel in the heart of Cologne. It's wonderful to know that you appreciated the services we offer and that our friendly and helpful staff made your experience memorable. We look forward to welcoming you back in the future.Warm regardsYour Hilton Cologne Team

8/10 Udmærket

Mia

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i august 2023
Svar fra Hilton Cologne den 27. aug. 2023
Dear Mia,Thank you for rating us 8 out of 10 stars.We appreciate your feedback and are glad to hear that you had a positive experience during your stay. If you have any suggestions or comments for improvement in the future, please feel free to share.We hope to have the opportunity to welcome you back again soon.Best regards,

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Henrik

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2023

4/10 Dårligt

Bettina

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I cant believe that the extremely small and in our taste terribly outdated interior is worthy of the Hilton name ! Any mercury hotel we have stayed in before in cologne have much nicer rooms
Overnattede 3 nætter i juni 2023
Svar fra Hilton Cologne den 14. jun. 2023
Dear Bettina, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the room. We will use your constructive comments to improve our guest's experience and would also like to inform you that we are already renovating the bathrooms. We hope you will consider staying with us in the future.We'd love to have you as our guest to ensure you have the best travel experience. Warm regards, Your Hilton Cologne

10/10 Fremragende

Søren

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Benyttet det før, alt spiller
Overnattede 3 nætter i april 2023
Svar fra Hilton Cologne den 17. apr. 2023
Dear Soren,Thank you for your recent stay and taking the time to give us a great rating.We are glad to hear that you had a nice stay with us.We look forward to welcoming you again in the future.Kind regards,Your Hilton Cologne Team

8/10 Udmærket

Morten Georg

Overnattede 3 nætter i oktober 2022

8/10 Udmærket

Peter Morgan

Overnattede 1 nat i september 2022

8/10 Udmærket

Filip

Overnattede 1 nat i juli 2022

10/10 Fremragende

Helle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful stay in central Cologne
We had a large room with a Cathedral view. Large clean room - everything worked. Wonderful staff, great breakfast, fantastic location 3 min walk from the Cathedral. We had an issue with the pre-booked included breakfast, but that was quickly and well resolved. Would stay again.
Overnattede 2 nætter i juli 2022
Svar fra Hilton Cologne den 2. aug. 2022
Dear Helle Thank you for your recent stay and taking the time to share your experience. We are glad to hear that you had such a good experience with us and that you liked the room and locationl. Hopefully we can welcome you back very soon. Kind regards, Your Hilton Cologne Team

10/10 Fremragende

Thomas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggende hotel
Et dejligt hotel med alle faciliteter nødvendigt for et godt ophold. komfortable senge og stille værelser.
Overnattede 4 nætter i oktober 2021

8/10 Udmærket

Ib henrik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Will definitely return in the future!
The Hilton is really awesome, because you always get the satisfying level of accommodation where you don't feel anything negative at all. Will always recommend!
Overnattede 1 nat i december 2020

10/10 Fremragende

Peter Mikael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
od hotel
Super hotel og god beliggenhed
Overnattede 1 nat i oktober 2020
Svar fra Hilton Cologne den 23. okt. 2020
Dear Peter, Thank you for choosing the Hilton as your hotel in Cologne and for the time you took to share your valued feedback with us via Hotels.com. I am delighted to hear that you had a satisfying experience at our hotel. We hope you enjoyed your time in Cologne and we are already looking forward to welcoming you back as our guest in the near future. Best regards, your Hilton Cologne Team

10/10 Fremragende

Jari

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2020

10/10 Fremragende

Kamilla

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggenhed. Meget rent. Store værelser. Meget lækker morgenmad. Alt i alt et super ophold.
Overnattede 1 nat i juli 2020
Svar fra Hilton Cologne Team den 22. jul. 2020
Thank you so much for the great feedback :)

8/10 Udmærket

Carsten Michelsen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i oktober 2019

10/10 Fremragende

Poul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2019

10/10 Fremragende

Henriette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel. Fantastisk overdådig morgenbuffe!!! Central beliggenhed.
Overnattede 3 nætter i august 2019
Svar fra Hilton Cologne den 13. aug. 2019
Dear Henriette, Thank you for choosing the Hilton as your hotel in Cologne and for the time you took to share your valued feedback with us via Hotels.com. I am delighted to hear that you had a satisfying experience at our hotel. We hope you enjoyed your time in Cologne and we are already looking forward to welcoming you back as our guest in the near future. Best regards, your Hilton Cologne Team

8/10 Udmærket

Helle Bay

Synes godt om: Rengøring, service og personale, værelsets komfort
Sublim service og morgenmad - dårligt wifi
Super beliggenhed midt i centrum tæt på katedralen. Hotellet er ikke så spændende hvad angår indretning, meget neutralt. Virkelig sublim morgenmadsbuffet og service. Personalet er meget opmærksomt og serviceminded - smilende. Største kritikpunkt er internettet, der ikke virker særligt godt, hvilket man i vore dage forventer.
Overnattede 1 nat i august 2019
Svar fra Hilton Cologne den 8. aug. 2019
Dear Helle Bay, Thank you for choosing the Hilton as your hotel in Cologne and for the time you took to share your valued feedback with us via Hotels.com. I am delighted to hear that you had a satisfying experience at our hotel. We hope you enjoyed your time in Cologne and we are already looking forward to welcoming you back as our guest in the near future. Best regards, your Hilton Cologne Team

10/10 Fremragende

Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt sted stenkast fra de to største stjerner
Super beliggenhed midt i byen - men dog alligevel med nattero. Dejlig morgenmad at rejse videre på. Tæt ved domkirken og Museum Ludvig. Lidt svært med parkering, når man kommer i bil, men de løste det fint på hotellet.
Overnattede 1 nat i april 2019
Svar fra Hilton Cologne den 11. maj 2019
Dear Mette, thank you very much for letting us have your review on Hotels.com. It was our pleasure to welcome you to Cologne as our guest and we are glad to hear that you had a pleasant time with us. Your detailed feedback is much appreciated and we will use your comments to further improve our service as your host - thank you! Dear Mette, the whole team would be happy to welcome you back for future visits to our city! Best regards from Cologne, your Hilton Cologne Team

10/10 Fremragende

Lis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super dejligt sted
Alt var bare perfekt
Overnattede 1 nat i april 2019
Svar fra Hilton Cologne den 10. maj 2019
Dear Lis, Thank you so much for your great feedback and your kind words. We love to see that you enjoyed your stay with us that much and that you are sharing your comments with all other travelers worldwide. We are looking forward to welcome you back in our Hotel. Best regards, your Hilton Cologne Team

10/10 Fremragende

Daniel, Kalundborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
En rigtig dejlig ferie
Alt ved dette hotel var fantastisk og vi havde en rigtig dejlig ferie. Morgenmaden her vil vi gerne fremhæve som overdådig og helt igennem himmelsk. Området og byen er også fantastisk.
Overnattede 4 nætter i april 2019
Svar fra Hilton Cologne den 24. apr. 2019
Dear Daniel, Thank you for choosing the Hilton as your hotel in Cologne and for the time you took to share your valued feedback with us via Hotels.com. I am delighted to hear that you had a satisfying experience at our hotel. We hope you enjoyed your time in Cologne and we are already looking forward to welcoming you back as our guest in the near future. Best regards, your Hilton Cologne Team

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super service
Intet mindre end fantastisk. Virkelig opmærksomme og hjælpsom personale. Vi var 2 vokse og 2 børn. Har intet negativt at sige.
Overnattede 1 nat i maj 2018
Svar fra Hilton Cologne den 5. jun. 2018
Dear Martin, Thank you so much for your great feedback and your kind words. We love to see that you enjoyed your stay with us that much and that you are sharing your comments with all other travelers worldwide. We are looking forward to welcome you back in our Hotel. Best regards, your Hilton Cologne Team

10/10 Fremragende

Ahmed

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect wonderful
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Yvonne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Danke für die Freundlichkeit und den netten Empfang!
Overnattede 1 nat i maj 2024

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel, very close to main Cologne Train Station. Unlike many train station, this station is clean and safe. Although, there are still some homeless and beggars. Bed was very comfortable! Couple of issues, guest rooms are far from reception desk. They should have placed conference rooms further away instead of guest rooms. My bathroom was very tiny, maybe because they placed me in room right next to elevator. As such elevator probably took the space away.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Denise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Naomi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
We were only there for one day / night. Very convenient. Located in the heart of it all and conveniently walkable to everywhere we needed to go!
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Asli

Rejste i en gruppe
Ersten habe ich 2 Einzellbett Zimmer gebucht und ein Ehebett Zimmer gehabt. Im Zimmer waren nasse Handtücher. Das Zimmer war überhaupt nicht sauber. Es gab DRECK an den Bettüberzügen. In der Dusche waren kleine kurze Haare. Die Zimmer sind alt. Das Personal sehr unfreundlich und hat uns beim Check-In ignoriert. Nur die Lage war gut an diesem Hotel. Preis Leistungsverhältnis stimmt gar nicht überein!
Overnattede 1 nat i maj 2024
Svar fra Hilton Cologne den 17. maj 2024
Sehr geehrter Asli,wir bedauern sehr zu hören, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat. Es tut uns leid, dass Sie Probleme mit dem Zustand Ihres Zimmers hatten und dass Sie das Gefühl hatten, unser Personal wäre nicht aufmerksam genug gewesen. Wir legen großen Wert auf die Zufriedenheit unserer Gäste und Ihr Feedback ist für uns sehr wichtig. Wir hoffen, Sie geben uns in der Zukunft die Chance, Ihre Erfahrung zu verbessern. Mit freundlichen Grüßen,Ihr Hilton Cologne Team

8/10 Udmærket

YUKIHIRO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
朝食は内容豊富で美味しかったです。
Overnattede 2 nætter i maj 2024

8/10 Udmærket

YUKIHIRO

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024

6/10 Okay

Dmitry

Synes godt om: Rengøring
I assumed that Hilton keeps the premises at high class, but this hotel is old and a bit smelly. The rooms are not well isolated and the sounds from the corridor or somebody’s walk in the corridor reverberates inside the room. I am disappointed to pay a price for a high class hotel but getting a very average room and old hotel.
Overnattede 2 nætter i maj 2024
Svar fra Hilton Cologne den 11. maj 2024
Dear DmitryWe're truly sorry to hear your recent stay didn't meet your expectations. Your feedback is crucial, and we're addressing the issues you've highlighted. We're committed to improving and hope you'll consider giving us another chance to provide the experience you deserve.Kind regardsYour Hilton Cologne

10/10 Fremragende

Edward

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, top notch breakfast buffet, friendly staff.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Saori

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
駅から近い。部屋もキレイでした。
Overnattede 1 nat i april 2024

10/10 Fremragende

george, bradley beach

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quality help, right where the action is, next to the old city.
Overnattede 1 nat i maj 2024

10/10 Fremragende

marciano

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are excellent. Property condition is very satisfactory.
Overnattede 1 nat i april 2024

10/10 Fremragende

Catalin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great facilities and service.
Overnattede 1 nat i april 2024

10/10 Fremragende

Juan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es un lugar limpio y tranquilo. El servicio de check in y check out es rápido. El personal es sumamente amable.
Overnattede 1 nat i april 2024

8/10 Udmærket

Kristoff

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mooi hotel, nette kamers. Restaurant bied beperkte menu, maar eten wordt mooi geserveerd en lekker, uitgebreid ontbijt buffet
Overnattede 1 nat i april 2024

10/10 Fremragende

Richard

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel very close to main train station
Overnattede 1 nat i april 2024

10/10 Fremragende

Demetrio, Camillus

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024

10/10 Fremragende

Janice

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent venue for our stay in Cologne
Overnattede 2 nætter i april 2024

8/10 Udmærket

Nicole

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Lage sehr gut für Sightseeimg. Möbel umd Boden teilweise etwas in die Jahre gekommen. Baar recht schön.
Overnattede 1 nat i april 2024

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Corinne

Overnattede 3 nætter i april 2024

8/10 Udmærket

Corinne Patricia

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Excellent Front Desk and Room Service. Maintenance of room was terrible. We are late sleepers . After a few days of absolutely no maintenance we mentioned it to the front desk. The maintenance showed up that day. They did not return again. There was one tiny overflowing garbage can, and our recycling water bottles were everywhere. I don’t really care about my bed being made, but the lingering trash was unacceptable. Also, I don’t mind reusing my towels, but I was there for a week and after our one visit there was only one hair towel. That is too long to keep reusing the same towels. Didn’t appreciate having to ask the desk daily for toilet paper. The day after my jet lagged partner arrived, they kept banging on the door to fix some simple screw issue. Give me the screw driver. I could have done it myself. I also reported a bottle of body wash detached from the wall. I was told maintenance would come to fix it. I don’t really care, but they never came then. Hope it’s fixed and refilled for the next guest. I would stay there again, not expecting much from the maintenance team. I imagine if you are an early bird, you can expect your room to be clean. If not you’ll have to nag the front desk everyday.
Overnattede 5 nætter i april 2024