Hoteller nær College of Southern Maryland

"Great service"

"if we are to comment on something would have made our stay just perfect, if would be the hot top - which was not as hot as we would have liked it and also the clorine level was a bit to higt - it took two days to get rid of the smell of clorine from your body"

"When we checked in, hotel was having computer issues and was unable to issue a room key. So everyone we left and returned, we had to go to front desk to be let back into our rooms. The staff was not apologetic nor sympathetic. If was as if it was our fault we didn’t have a room key."

"Hilton should be embarrassed. I stayed here basically for less than a night with my daughter and granddaughter. Both elevators smelled of urine. There were no bell carts. The entire property is well overdue for a refresh. The bathroom was nasty and the water in the bath went down slow. To add insult to injury, I don’t mind paying for parking but the property had ample open parking and I should not have had to pay$11 for an open lot with no security and signs that basically say “park at your own...

"Didnt get room service at all during the whole week there . Had to ask one day for trash bags.. never got new bedding or room vacuumed.. very disappointed with the price we paid for the week and got nothing in return for that amount.. very poor service....."

"Great stay. The hosts were very communicative and answered all questions. Everything was nicer in person and smelled really good. I have no complaints and would stay again"

"Shower head was loose"

"There were mini complications upon my arrival. No key cards the ENTIRE stay & charging me twice, due to their error. Disregarding that, the front desk staff member was very accommodating. He was very patient with me & my plus one. Overall, a great experience. I booked the jacuzzi room. I must say, I just might book again. No complaints about the room. No complaints about the staff, they were very understanding. 7/10 review, if I had a key card & wasn’t charged two amounts it would’ve been a 10."

"It’s was very clean"

"Sheets had so many stains. Pillow cases and spots on them. Immediately saw roaches in the room"

"have great location and good value for the money even tho they charged extra for the bed for the kid"

"There was roaches. I took a photo of an extremely large roach. I brought it to the front desk and was told management would reach out because none were on property. No solution or attempt to reach out was made."