Hoteller i Coc Toum

"At check in, they kept insisting we have not paid for our room!, we had to show her our cc statement that it’s paid for. They won’t give us a room with a view, even though we were the only people staying there. We had to keep our curtains closed throughout as it was directly to an open top of the next building. At checkout, we were asked to pay for our room again! On our insistence, they let us go, as I said’ we paid for our room when we booked! Nice hotel, but the insisting that we have not...

"Très bon lodge avec de belles chambres au milieu des montagnes. Très bon restaurant de spécialités locales avec une famille adorable qui est très accueillante. Je félicite le service de Luc Quoc anh Cuong qui s’occupe très bien de ses clients et avec le sourire. Je recommande cet hôtel à tous les amoureux de la nature . À bientôt j’espère "

"ラオカイ駅前にある便利なホテルです。部屋も綺麗で、スタッフの対応も良いです。近くにはフォーのお店や屋台でバインミーを売る店、西洋人向けのレストランもありどこもオススメです。"

"We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it."

"No service, no information, we went to get breakfast 9:15 but apparently breakfast ended at 9am we were not informed of this. We took the free bottles of water from the room, and they tried to charge us for them, because they were cold(we put them in the fridge) There was a hole in the bathroom door. The douche/bidet/hose was leaking, so the bathroom floor was flooded all the time. No one can speak any English, so communication is via translator apps "

"Rooms are not the ones we booked and payd for via Expedia. Official hotel prices are much lower in VND. Very friendly man at our reception! Room small, but OK and clean. Good bed, hot water and aircon/heating. Elevator. No restaurant, no tour booking, no breakfast, no information on anything. No money changer. Leaving at 8.30a.m., nobody on reception dedk; card with only telephone number. All in all not bad, but also not really good. Very limited service. But there's a rooftop bar with...

"Great stay at great hotel. Nothing to complain about. Room was quiet and clean, soft bed, all electronics were working. The location is not central but we wanted a quiet street and this is what we got. Secured parking for our bikes. Best chicken pho I had in Vietnam in 3 weeks was at their breakfast. Good job!"

"Lovely modern place with a kind staff. Room is compact and comfortable. "