Hoteller i Coal City

"Well we actually did not stay here because of what I feel were unsafe conditions. We checked in they gave us our room key card, went to the room and there was someone asleep in the room. They had given us a room someone was already in. I didn’t feel safe staying there after that happened so we requested a refund and left. Still have not received a refund"

"The facilities and staff were great. Breakfast was OK. "

"I will not be returning to this property. I specifically booked and paid for a suite with two queen beds and a sofa because our group consisted of six people and we needed the additional sleeping space. When we arrived, we discovered the room did not have a sofa at all—only two beds. Had I known this was the actual room configuration, I would never have booked or paid for that room. To make matters worse, the room assigned to us was a handicap-accessible room, which was not what we expected...

"Great staff"

"It’s very clean an quiet place to be an very good breakfast"

"Met our needs, exceeded our expectations."

"Establishment was very clean and the staff was great. The room was a good size and had a table and chairs that were actually useful unlike some other places we had stayed."

"A bit dated , but they are renovating some rooms now "

"The outside looks very nice! But the inside… may of been the dirtiest room I have ever encountered. "

"The property was nice and clean. Convenient to stores and food. The breakfast selections were good."

"Very clean hotel. Beds were comfortable and the breakfast was delicious with a good variety of items."

"Clean, beds are comfortable, staff is very friendly and helpful. I lost one of my keys and they gladly gave me another at no charge. I asked for more coffee packets and they gladly gave me 5 more. I love this hotel and always use it when I’m in town."