Hoteller i Coal City

"We were woken up by a guest threatening to kill another guest right outside of our room and when we called the front desk, the manager was incredibly dismissive of our safety concerns. We were told the guest was still in the hotel and if it happened again, police would be called. We expressed concern that the police were not called and that the guest remained in the building, however, the manager said it was “only a verbal dispute”. This type of behavior from guests is unsafe to other guests and...

"The staff were very informative and very helpful. The rooms smelt very clean and the beds were very comfy"

"Nothing needs changed"

"Traveling through on our way home. Clean, comfortable beds, would stay here again"

"Staff were nice. Rooms were air conditioned. Clean for the price"

"Breakfast was not good. We didn't see much help in terms of getting our shower soap/liquid filled up after multiple requests. Property was renovated and hence seemed new."

"All good"

"Nice little older style hotel that has been renewed. Room was clean and comfortable. Only complaint was it was noisy beside the old main road with traffic but that eventually settled. Definitely would recommend. Budget friendly"

"Room was clean as were the towels. We just felt this Hampton Inn needs a ‘refresh’ as paint was peeling off in the bathroom as well as the wall paper bubbling (room 417). Dings in the door…we believe it is an older Hampton…needs a refresh for sure. Breakfast was very good as the touch of ‘gift bag’with 2 bottles of water and in the morning complimentary cookies! Staff was friendly and helpful ( put our cooler freezer packs into a freezer ready for us in the morning for our next leg of our trip!)"

"Hotel was clean. The fastest check-in I've had. Convenient location to food and gas as well as the interstate. Quiet property and very clean, welcoming lobby. Room was perfect."

"My room was excellent, and the staff was always helpful. The lounge/breakfast area was clean and well-stocked. The exterior of the building was well-maintained and inviting. The only thing I'd like addressed is the laundry area for guests. I have been staying at this hotel for the last four years, and the coin-op laundry has always been out of order. I normally stay for 4-5 days, and it would be very helpful to use the coin-up before my last night. Outside of that matter, the staff has always...

"Needs some work. Wall paper in the breakfast room and in our room 411 needs repair/replacing."

"One of the main reason we got the hotel was for the pool. It was closed over half the stay we were there. Also it is very out dated will not be going back"

"Room was great and spacious! Bed was comfortable. Television and channel options could use an upgrade."

"Nice and quiet. Nice little town very friendly. Lots of hiking and things to do at your own pace."

"Det lugtede af mug. Opholdet var dyrt og det skulle være et “dyrt” sted men det mindede om et 2 stjernet hotel. Jeg vil ikke anbefale nogle at besøge det! "

"Very clean, nice value"

"We were there for a family reunion, in a total of 3 rooms. Loud people next door and below us kept us all awake until after 1:00 am. We were talking about it at breakfast and some other guests were commenting on it as well. "

"Nice stay. Get what you’re paying for. Pool, hot breakfast, courteous staff. Gave it a five because it lived up to my expectations at the rate I paid."