Hoteller nær Club Thirteen Lake

"The only bad thing that I have to say is about the overflowing trash in the common areas. Otherwise the property is very nice and the rooms were clean."

"Highly recommend ."

"Very friendly and comfortable place to stay"

"Friendly staff, quiet atmosphere, great morning breakfast"

"Only issue was distance to the location I needed to get to. So there was no issue about the property"

"Very nice"

"People were very helpful"

"Overall experience was great! From a friendly Hello to Have a safe trip home!"

"Very clean and friendly staff"

"Initial room had a strong mildew/mold odor. Shown a second room, the air conditioning was not working and the room also had the same strong odor. Shown a third room, also the odor was too strong. Finally the fourth room was acceptable, but still a lingering mildew odor."

"I have already reached out to the hotels upper management about my stay. I was attacked by a huge cockroach. I thought the tag of my shirt was poking my neck but when I reached up my hand found a huge roach. My girlfriend screamed and freaked out. I immediately reported the incident to the manager at the front desk but instead of an apology I was accused of bringing the roach in with me. She handled the situation terribly. The only consolation was the Area Director of Operations Taskforce ,...

"The rooms were very spacious. clean and they even had a laundry room. The breakfast was subpar. By the time, I got up there was hardly any food and a wider variety of foods like eggs, bacon and sausage would have been nice. Overall the hotel was very nice"

"very nice staff,very clean"

"The room was out dated and it had a roach problem. The moment I entered I saw roaches as I closed the door. I had no choice staying there because I had a day surgery and I didn’t have time to find another room. The toilet wouldn’t flush. I had to pour water in it just to get it to flush. I would not recommend this place at all. I was worried about bed bugs all night. I told the manager at checkout and he says we don’t have any of those issues. I told him go back there and look for yourself. He...

"Staff was great, and the room was great, & very clean. Breakfast was 👍 great."

" The room was very clean and nice. The only thing we didn't like was the TV volume was too low to hear the TV. Parking was good. The decor was very nice."

"Perfect location in downtown Tyler walking distance to restaurants. The place is impeccable, beautifully decorated, clean, great space with fridge, microwave, a little table and a chair complete the place. Safe fenced in parking lot."

"it was good"

"Room was clean, bed comfortable. Hot shower was not really "hot"....and took several minutes to reach warm stage."