Hoteller nær Clingman Park

"Front desk staff was very helpful, amenities were as advertised. Room was clean and we had a good nights sleep."

"Great location, clean rooms and parking not a problem."

"Nice breakfast. Helpful staff."

"Stayed for eight nights and there were no bagels after four days in. The food attendant did feel free to hang around the clerk at the front desk though. The coffee was weak and flavorless. Everything seems worn and in need of repair or refreshing. Tiles in the toilet/shower area were loose. It felt as if I would step wrongly and dislodge them. The front desk clerks were indifferent. I felt lectured."

"It was comfortable breakfast included unfortunately the nights we stayed a lot of young kids a very rowdy bunch but they are kids"

"Always appreciate no carpeting in a room. Nothing worse then seeing dirty stained carpets in hallways and rooms of other hotels. Tru by Hilton was clean. They also post information about breakfast, local restaurants and other things of interest on marker boards by the elevators. Location was convenient to shopping and some restaurants. Breakfast was satisfactory with options similar to other hotels. Plenty of well lit parking."

"Our family was very happy with our stay at your hotel. The room was very clean , the amenities was excellent, the staff are very friendly and breakfast well prepare. We will back and stay again . Excellent"

"Everything was great"

"Room had a terrible smell. Bed cover had nasty stains all over it. "

"Love this place. Quiet, helpful staff, good breakfast. Off the beaten path and much nicer than more expensive hotels nearby."

"The television did not work on arrival, and it took the staff person 3 hours to come fix it. The was no microwave in the room, no coffee pot, and there was no breakfast or coffee in the lobby in the morning at 7:30 am when we left. Our key card quit working and I had to make 3 trips to the office and it still never worked again. The staff person was terribly unhelpful! I had to wait outside my room for a 1/2 hour because my husband was in the shower and couldn’t hear me knocking over the fan in...

"Clean room. Comfortable bed. Perfect for an overnight stay."

"Awful smell in room "

"We had a great overnight stay, just passing thru the area. The Inn is celebrating 100 years this year. We love staying in historic hotels. Very charming, safe neighborhood. The bed was very comfortable. Very small refrigerator in room. Hidden television behind canvas painting in the room to keep with the historic charm. The shower was updated and never ran out of hot water. We checked in late at night and the woman working at the front desk was very nice and gave us recommendations around the...

"We stayed here for one night, the hotel room was dirty, the carpets are very dirty and the whole place smelt like dirty mop water. Breakfast was supposed to be served until 10am but when we went to breakfast at 9:30am most of the hot food items were empty and when we asked the worker if she was going to come out to replace it with more she said no because they are closing soon. This made no sense!! There was still a half an hour left of breakfast. We heard many others around us say the same...

"Centrally located Quoet/clean rooms"