Hoteller i Cliffside

"The room we stayed in was filthy. Ordered a non-smoking room and it smelled like an ashtray. Something that looked like blood on the wall in the bathroom. Sheets and towels were clean but that was about it. When I picked up the key at the front desk - the lobby had the aroma of marijuana. So I assume that the clerk was probably high. paid $77 & some change. Not worth 20$ Do not recommend."

"I got there about 11pm and it took a few rings of the bell for them to come out and check me in. Once I got my key, I had to drive to behind the man building and it was kind of hard to see because there were no signs or street lights. Once I got into my room I was hit with an overwhelming smell of fabuloso cleaner. This is usually a sign of a clean space but it felt overkill for the room to still be so untidy. As someone with sensitive lungs this REALLY made it hard to sleep. I ended up having...

"The worst hotel I've ever stayed at, dope motel. Very dirty down right discussing should be closed. Could not believe Wyndham had there name attached to this motel"

"Jay, is a wonderful customer rep and the rest of the staff has always been very helpful and accommodating."

"Staff was great"

"The biggest complaint I have is Expedia says in a pop up window when on the site "what you see is what you pay- we're different". That is an outright lie. When I got to the property they charged me and additional $26 for "incidentals" referring to breakfast (which by the way looked terrible) While I don't eat breakfast, I shouldn't have to pay for it. I tried to book another property in Charlotte for another trip and in the small print it says, the property will charge an additional $50 for...

"Wouldn’t stay there again"

"Swimming pool was closed Staff was unprofessional Vending machines stole money"

"Okay place to stay overnight "

"Firehouse Inn is filled with olde world charm. Hand painted walls, claw foot chairs, Bose audio system for easy listening, TV and a fireplace in large living room. Dining area can seat multiple guests in comfort. The hospitality is amazing! Donna’s cooking skills are mouthwatering and Mary is the go to person to get you settled in. Our bedroom had a very comfortable bed, lounge chair with ottoman and spotless bathroom. Shower was large enough for two people 👍! Will definitely visit again."

"The breakfast was good and the room for my needs. Can be tricky to get a left across the main highway. Go down to next light instrad"

"Very comfortable and felt like home. Staff were like family. The breakfasts were excellent and catered to guest needs"

"Initially when I arrived early the woman at the desk was not friendly. I just wanted to sit in the lobby and send an email. However, when I came back later to check in and the balance of my stay the other two ladies, Ashley & the lady with light color braids (sorry didn't get her name) were very nice and helpful. Ashley remembered I was a previous guest there for a golf tournament."

"The property is a little older but the staff is great. Mostly clean. They just need to focus on dusting. The vents had a bunch of dust. But it was not a big deal because everything else was clean."