Hoteller i Cleves

"Bad breakfast "

"The sports bar in casino was great. Got a smoking room. Inexperienced check in lady blamed" third party " for giving us a smoking room and ranted a bit. Really, we would have preferred non but offer to spray it at least. Dont treat like I'm a problem for trying your property or asking politely if any non are available. Btw... 3rd, party ( Expedia ) did not have room marked as smoking when it was selected, nor does it even mention there are smoking rooms. We didn't know that was a...

"Great stay!"

"Second time we stayed here for visits to Cincinnati. Pool area is clean. Rooms very clean and updated. Breakfast was very good. Great place for families. Will stay again"

"Very nice place"

"My overall experience was very positive. The accommodations were clean, well-kept, and in excellent condition. The staff provided exceptional customer service and were consistently friendly and professional. Although parking availability was somewhat limited, it remained manageable. The amenities were satisfactory, and the pool area was well-maintained. I would consider staying here again."

"Convenient"

"The staff was extremely friendly. The room was clean. Bed was satisfactory. River view was nice. Wonderful walking path adjacent to river for walkers! We would stay again."

"Location to airport"

"Very enjoyable stay!"

"Mattresses are in bad shape, so worn you roll to the middle. Never saw a staff member at The Lodge other than check in at main hotel whom was very pleasant and accommodating. Place just looks tired inside but was very quiet in The Lodge which I appreciate for a hotel. "

"Property was clean and well maintained overall for the price. Staff was helpful. They accommodated my request to switch to a room without too much freeway noise. The first room window wouldn’t close smugly, so too noisy. Second room a/c might be spewing some ash like thing. After I turned it off and turned it on on much cooler temperature it seemed to work ok. The sheets smelled a little old. Other than that it was comfortable sleep overall."

"We liked the breakfast and all was nice"

"I was very pleased with all."

"Didn't like mattresses omg wore out ,nothing but springs"

"Nice place clean place. Staff is very nice. Lots of options to walk to close by."

"This was a clean hotel but the $100 pet fee I feel is a little high. I have stayed at several other hotels and the fee has been $50 for the highest. Most people are only staying one night so this is high for one night. Just wanted people with pets to know ahead of time so you don't have sticker shock when you check in."

"Worn down hotel and slightly dirty. Staff was friendly. Proximity to the airport the only advantage "

"Todo correcto. Recomendable."