Hoteller i Cleveland

"Clean room and staff was nice. One recommendation I have which isn’t a complaint is when they put the shampoo and conditioner bottles for showers they should leave it on the edge of the bath rather than in the corner of the sink. Other than that it was all good for the price. "

"Only reason I booked here is because it showed excellent ratings. We got to the hotel and could already tell just from the outside what we could look forward to inside. Room was disgusting! Carpet was so dirty it was almost black. One of the beds had dirty sheets on it with what looked like urine spots all over them. The other bed had sheets that were too small, and wouldn't stay on the bed and had no mattress cover with a very stained mattress. The bathroom was no better. The shower was filthy...

"Yes "

"The heater motor was very noisy "

"The room was clean and the amenities nice and the staff were friendly. "

"Friendly and accommodating staff. Comfortable beds and good, hot water pressure in showers. "

"Still working on improvements, staff courteous and friendly, quiet evenings"

"Restaurant and staff were great. "

"Entire property was filthy! Bed sheets were torn, pillows very old and hard. Loby was locked during allowing no entry during breakfast time. "

"The building smelled and the bathroom door wouldn’t close "