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Anmeldelser af Comfort Inn Mayfield Heights Cleveland East

2.5 out of 5
Comfort Inn Mayfield Heights Cleveland East
1421 Golden Gate Blvd, Mayfield Heights, OH

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 423 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 349 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 121 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 60 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 51 af i alt 1004 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Megan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a nice clean room.
Overnattede 2 nætter i maj 2024
Svar fra T den 22. maj 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 Fremragende

Libia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 2 nætter i maj 2024
Svar fra T den 21. maj 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

2/10 Forfærdeligt

Terry

Rejste med partner
The tv was crap!! Finally on our second night they swapped it out!!
Overnattede 2 nætter i maj 2024
Svar fra Thank You den 20. maj 2024
Thanks for choosing to stay with us your feedback about your stay is important to us.

4/10 Dårligt

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I still paid full price and I didn’t even stay there
Overnattede 1 nat i maj 2024
Svar fra T den 21. maj 2024
Thanks for your feedback

10/10 Fremragende

Jane, Cleveland

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall decent
Overnattede 1 nat i maj 2024
Svar fra Thanks den 13. maj 2024
Thanks for choosing to stay with us

2/10 Forfærdeligt

James, Avon

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
DESK PERSON WAS BEING VERY VERY VERY MEAN TOWARDS US!
Overnattede 1 nat i maj 2024
Svar fra Food for thought den 14. maj 2024
Thanks for sharing your concerns about your phone conversation. Unfortunately, when you are a NO SHOW there is a one day charge.

6/10 Okay

Ashlynn

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I had to clean the headboard because there was a suggestive looking substance on the headboard, dirty windowsills, a screw on the floor, chipping plaster, damaged bathroom door. It’s not the best hotel I’ve stayed at for the money. 150 dollars for a night I expected better and cleaner. Disappointed.
Overnattede 1 nat i maj 2024
Svar fra Thank You den 12. maj 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

8/10 Udmærket

Marilou

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra Thanks den 12. maj 2024
Thanks for choosing to stay with us

8/10 Udmærket

Joyce

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff is nice and sufficient
Overnattede 1 nat i april 2024
Svar fra Thank You den 6. maj 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

6/10 Okay

Anthony

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Small TV
Overnattede 2 nætter i april 2024
Svar fra Thank You den 5. maj 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 Fremragende

Shara

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Extremely clean and the staff was very nice!
Overnattede 2 nætter i april 2024
Svar fra Thanks den 1. maj 2024
Thanks for choosing to stay with us your feedback about your stay is very important to us.

10/10 Fremragende

Delon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice clean quiet
Overnattede 2 nætter i marts 2024
Svar fra Thank You den 29. apr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us. Thanks again for your kind words

10/10 Fremragende

Naila

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was away from things but close enough to meet all your needs. Juan and Mariam were TO NOTCH. They made my stay memorable.
Overnattede 2 nætter i april 2024
Svar fra Thank You den 29. apr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 Fremragende

Mike

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excelente en todos los aspectos!
Overnattede 1 nat i april 2024
Svar fra Thank You den 28. apr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 Fremragende

Emily

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff treats you like family, go above & beyond, and they don't act fake.
Overnattede 1 nat i april 2024
Svar fra Thank You den 28. apr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 Fremragende

Wesley, Providence

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and super clean rooms.
Overnattede 2 nætter i april 2024
Svar fra Thanks den 28. apr. 2024
Thanks for choosing to stay with us your feedback is very important to us.

2/10 Forfærdeligt

Josilin

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Never Ever Again! Terrible! We stayed based off other reviews from people who also traveled out of state to the Cleveland clinic.We had 9 hour 3 flights to get here exhausted at check in and the next day 7 hours at the Cleveland Clinic ,We changed rooms 2x and the second room we realized bed was not changed. No house keeping offered sheets and only 2 pillow cases, and they never launder the mattress covers! Which are not waterproof! I had a cracked rib it was hard to even breathe. But they said they would change the unclean bed. Person showed up and said “sorry I don’t get paid to change the bed.” Housekeeping is gone. Locked out of room 2x had to get the cards rekeyed. No usb outlets in room. Had to walk to buy ports. Also bathtub had pubic hair and human hair and dirt. Had to clean with my Lysol wipes I brought with me. There was feces on the bathroom wall. Carpets are filthy. The smoking are is right in front of the doors so you’re walking through a cloud of smoke and then you smell like smoke. The room smelled like smoke. The manager apparently left early Wednesday (day we checked in was Thurs.) and would not be back until Monday. So know assistant Manager and no resolution. They charged me 2 x for my stay on 2 cards! When I pointed it out it was an argument and again no resolution! Never Again! Calling corporate! I expect a full refund! No one should have to deal with a terrible Hotel stay when traveling for Medical appointments from out of state! Terrible!
Overnattede 2 nætter i april 2024
Svar fra Apology den 27. apr. 2024
Sorry, for the inconvenience with your stay.

10/10 Fremragende

Emily

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
That staff treats you like family. They go abovve and beyond and they don't act fake.
Overnattede 2 nætter i april 2024
Svar fra Thanks den 27. apr. 2024
Thanks for your kind words we do appreciate you staying here with us. Thanks for your feedback it is very important to us.

10/10 Fremragende

Angela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast was very good
Overnattede 1 nat i april 2024
Svar fra Thank You den 25. apr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us as well.

10/10 Fremragende

Ande

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay for a last minute booking!
Overnattede 1 nat i april 2024
Svar fra Thank You den 24. apr. 2024
Thanks for choosing to stay with us

10/10 Fremragende

Joan

Overnattede 4 nætter i februar 2024
Svar fra Thank You den 24. apr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very quiet. Clean. Large towels. Comfortable.
Overnattede 1 nat i april 2024
Svar fra Thanks den 21. apr. 2024
Thanks for your review your feedback is very important to us.

10/10 Fremragende

Aiming, Harvard

Overnattede 2 nætter i april 2024
Svar fra Thanks den 10. maj 2024
Thanks for choosing to stay with us

2/10 Forfærdeligt

Chris

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter
Morning staff in charge of breakfast was rude, exit door on our wing was broke, bed was dirty, crumbs were all over the carpet, I stayed here due proximity to the hospital to recover from surgery, that clearly was a mistake. Large gap under the room door allows you to hear everything as well as providing a nice light to annoy you at 3am. The only useful person was the guy who checked us in on Sunday evening. The beds are very low to the floor and are not comfortable.
Overnattede 4 nætter i april 2024
Svar fra Apologies den 19. apr. 2024
Thanks again for the opportunity for you to stay with us. I wish you would have disclosed this at check-in or checkout.

10/10 Fremragende

LouAnn

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast was the best I’ve had at a hotel in a long time. It was really good
Overnattede 2 nætter i april 2024
Svar fra Thank You den 18. apr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

6/10 Okay

Lisa

Overnattede 1 nat i april 2024
Svar fra Thanks den 8. maj 2024
Thanks for choosing to stay with us

10/10 Fremragende

Kathryn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stayed here to see the eclipse - staff friendly and responsive and hotel clean and convenient.
Overnattede 2 nætter i april 2024
Svar fra Thanks den 15. apr. 2024
Thanks for choosing to stay with us

4/10 Dårligt

Elizabeth

Rejste med familie og småbørn
Synes ikke om: Service og personale, faciliteter
Wasnt even acknowledged when trying to check in.
Overnattede 1 nat i april 2024
Svar fra Apologies den 13. apr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 Fremragende

Isabelle

Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed here the night before the eclipse and everything was exactly what we needed. The rooms were clean, staff were friendly and helpful, and everything went smoothly!
Overnattede 1 nat i april 2024
Svar fra Thank You den 9. apr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us. Thanks for choosing to stay with us during the Eclipse.

10/10 Fremragende

Richard

Clean and friendly staff
Overnattede 1 nat i april 2024
Svar fra Thank You den 7. apr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us. We always strive to be the best Thanks for choosing us.

10/10 Fremragende

Tracie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They serve breakfast. The staff is very friendly and accomodating. Very clean place. Close to shopping.food and activities.
Overnattede 2 nætter i marts 2024
Svar fra Thank You den 4. apr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

6/10 Okay

kim

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Thanks den 3. apr. 2024
Thanks for choosing to stay with us your feedback would have been nice so we could have had a learning experience from your feedback here at the Comfort Inn. We take provide in our customer satisfaction.

8/10 Udmærket

Wendy

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
It was fine.
Overnattede 1 nat i marts 2024
Svar fra Thank You den 1. apr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

8/10 Udmærket

Renee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect for a quick stay
Overnattede 1 nat i marts 2024
Svar fra Thank You den 25. mar. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

8/10 Udmærket

Robert

Overnattede 1 nat i marts 2024
Svar fra Thanks den 2. apr. 2024
Thanks for choosing to stay with us your feedback is very important to us.

6/10 Okay

Bonnie

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Thanks den 26. feb. 2024
Thanks for choosing to stay with us your feedback is very important to us.

6/10 Okay

Yung

Overnattede 3 nætter i februar 2024
Svar fra Thanks den 20. mar. 2024
Thanks for choosing to stay with us. Your feedback is very important to us.

6/10 Okay

Ann

Forretningsrejsende
Its ok
Overnattede 1 nat i februar 2024
Svar fra Thank You den 23. feb. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us.

10/10 Fremragende

Emily

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff stthe desk go above and beyond. They are always so courteous. Jeff, Juan, and I forgot the name of the 3rd guy. Amazing manners. Emily
Overnattede 2 nætter i februar 2024
Svar fra Thanks den 23. feb. 2024
Thanks for your awesome words about the staff. We do really appreciate you staying with us. Please visit us again.

10/10 Fremragende

Erika

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable INN
This facility is very clean and comfortable. The breakfast is pretty good and there are also several restaurants and shopping centers nearby if they are serving anything to your liking. My only suggestion is that they inform the guests at check in or have a sign in the room regarding maid service. If not requested the night before your room won't be cleaned, trash not emptied, no fresh towels and beds won't get made.
Overnattede 4 nætter i februar 2024
Svar fra Thanks den 10. mar. 2024
Thanks for your feedback about your stay. I will discuss this with my staff. I hope you let us know if you plan to visit again. I will make sure you enjoy your stay.

6/10 Okay

Jamie

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I bought a suite for the evening, the listing said the living area was separate from the sleeping area. Not exactly separate, but the other side of the room. Not what I planned for.
Overnattede 1 nat i januar 2024
Svar fra Apology den 16. feb. 2024
Sorry, for the inconvenience but our property does not have one-bedroom suites. On our site it does states that we have suites available because we have larger room suites. Plus, we do advertise efficiency suites and they are not one-bedroom suites.

10/10 Fremragende

Carmen

Overnattede 2 nætter i februar 2024
Svar fra Thanks den 13. feb. 2024
Thanks for choosing to stay with us. We do have a lot of attractions in the area that you should visit next time.

10/10 Fremragende

Cristian

Overnattede 2 nætter i februar 2024
Svar fra Thanks You den 20. mar. 2024
Thanks for choosing to stay with us. Your feedback is very important to us.

10/10 Fremragende

Yuezhen

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
床比较舒服 早餐也不错有培根就是有点煎过头了
Overnattede 1 nat i februar 2024
Svar fra Thanks den 8. feb. 2024
Thanks for choosing to stay with us.

8/10 Udmærket

Kay

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unhappy with rooms we received when we checked in. Original reservation was for (2) rooms, each with Queen bed. When we arrived we were given (2) handicapped rooms with Queen beds.
Overnattede 1 nat i februar 2024
Svar fra Thanks den 8. feb. 2024
Thanks for choosing to stay with us. We only have 1 queen bed in handicap only. Sorry for the inconvenience.

8/10 Udmærket

Donald

Synes godt om: Rengøring
Good, quiet stay
Overnattede 3 nætter i december 2023
Svar fra Thanks den 31. jan. 2024
Thanks for choosing to stay with us

10/10 Fremragende

Lemuel

Overnattede 1 nat i januar 2024
Svar fra Thanks den 20. mar. 2024
Thanks for choosing to stay with us. Your feedback is very important to us.

8/10 Udmærket

Allison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Thanks den 26. jan. 2024
Thanks for choosing to stay with us

10/10 Fremragende

Shirlin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Thanks den 24. jan. 2024
Thanks for choosing to stay with us

10/10 Fremragende

Bobby Bolden

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Thanks den 22. jan. 2024
Thanks for choosing to stay with us