Hoteller nær Clark's Point

"No microwave was astonishing. No ice machine on the floor was also a problem (waited 20 mins for ice from reception). Bed is definitely outdated and uncomfortable. Disappointing that nothing was complimentary (I guess the ice and soap were). The bathroom and shower were great. Soaps were great. We loved the silence. The staffs energy and optimism could improve as well."

"My room was very clean and beautiful! The decor was so nice and felt very high end. The staff were incredibly friendly and so helpful!! I’d definitely recommend staying here."

"Very nice property .. easy check in and quiet location during the night"

"Delicious breakfast at the rooftop. Clean room."

"Super spacious, even for a Residence Inn hotel. Forthcoming staff, nice lounge and excellent breakfast."

"Nice hotel."

"The hotel was very nice. We were there for World Cup soccer. Disappointed the hotel didnt have any soccer themed decor anywhere. Didn't feel like the energy the rest of city had. Only 1 pack of coffee for room reserved for 2 people. Shampoo was empty. We called for more of each, never got it. Room was very clean and location ideal."

"The place was very clean and well maintained. The staff was super friendly and welcoming. The only issue we had was it seemed like the AC didn't cool the room down enough to our liking. Otherwise, we definitely recommend staying here!"

"Overcharged, terrible customer service."

"Great location and price"

"Sehr freundliches Personal. Gute Lage."

"Staff was helpful and friendly. Breakfast was hot and tasty (except coffee), location was great"

"Clean and comfortable property, that was in a good location to downtown KC."

"The hotel was very clean and quite would recommend it highly."

"We stayed here for the World Cup and had a great experience. Clean, spacious property very conveniently located for activities in downtown Cleveland, and along the streetcar line. It’s connected to a shopping mall and food court with a nice pool and plenty of onsite dining. Very helpful staff, especially Abby at the front desk who helped us deal with a minor issue with our room quickly and professionally. Highly recommend."