Hotel i Civil Lines, Prayagraj

"Room was fine The service was very slow. It took porters over an hour to bring our bags down. On site Restaurant food was sub par and service terrible. All meals were buffet style. However the most of the food was not refilled, tables did not have any cutlery or napkins. Even juice glasses were not provided. I will not recommend this property!"

"Good staff and nice location "

"Had a good time. Friendly staff and clean room."

"Dirty"

"They don’t have a DND sign usage in the hotel and staff keep disturbing by pressing the bell all the times inspite of instructing the reception staff not to disturb "

"Average "

"Apart from the price which in any case was unrealistically high during Kumbh Mela for all hotels in Prayagraj, zone connect at the Park is excellent. Special mention to front desk staff who are very helpful and friendly. Vijay Nehra gets a special mention for his helpful nature. Civil lines , shopping and markets are close y but doesn’t cause any disruption as the hotel is tucked away in a smaller street close to Civil Lines. Good hotel to stay"

"Rohit and staff did an excellent job during our stay for Kumbh.. they even served hot dinner on the night that we were late coming back to the hotel after sightseeing at the Mela."

"Not accepting my booking. Not 🚫 stayed at this property. Due to properties rules."

"The hotel staff damaged my new car Horrible hotel"

"First thing evening manager said we do not have reservation and later after we showed him reservation details he said we have reservation for one room and later said we have 2 room reservation but gave one room. Next day morning 8 AM he gave 2nd room and we checked out at 10 AM. Hotel charged us for 2 rooms and they provided only one room and no refund. Manager behavior was rude and do not have accountability. Manager said we can cancel the reservation for one room but we did not find option...

" They do not have enough mineral water for drinking and despite of paying they are not stocking. They told me shop will open at 7 AM for mineral water and he would get it but when I came back at 7, he told me the shop is right opposite to hotel and I can buy water from them. These people were sleeping on couches in front desk where customers and their guests sit during day time. They just care for their comfort and not customer’s . I think better idea is to include price of drinking water per...

"La camera in dormitorio che costa 2000rupees, me lo hanno fatto pagare 5000 a notte solo perché avevo prenotato con un app al di fuori dall'India. Hotel situato in un luogo comodissimo e centrale peccato i prezzi, a causa del kumbh mela i prezzi stanno alle stelle e loro se ne approfittano di questa situazione. Comunque alla fine ho ricevuto il letto, e un bagno che alla fine va bene. Non posso pretendere di più. Solo alla fine quando stavo facendo il checkout e perché c'era il proprietario...