Hoteller i Citrus Heights

"Nice personnel"

"Airport shuttle was great, pool was out of order, surrounding area dismal, stay away from rooms facing McDonalds, you’ll hear the drive through. Breakfast was just ok, prepackaged snacks"

"Breakfast was a muffin in a bag"

"Everything was good the hotel is close to restaurants, etc. The price there is highly competitive. "

"Check in was fast and easy. Receptionist was great and the fact that they call to see how check in and Eve else was is great. Thank you for great service "

"Great, clean convenient. What I expect from a Best Western."

"great"

"No pancakes 4 breakfast, otherwise, it was good. Parking was easy 4 a disabled person. "

"We stayed here because they had park and fly options and a shuttle to the airport. The only negative for us was that the shuttle doesn’t run as late as our return flight. "

"The floor of our room was sticky. Very pet friendly. Breakfast buffet was not stocked well, specifically they were out of coffee the first day and out of hot water the next. To be fair, once I brought the issue to the attention of the front desk, they alerted the breakfast crew and they remedied the problem. "

"We flew in late at night. I was embarrassed to take my daughter to the room. It smelled like marijuana so bad."

"We had a nice and peaceful stay at the Lionsgate hotel. The room was s"

"$17.99 for a breakfast that should be complimentary is wild. "

"The Desk staff was most accommodating and welcoming. The site is well maintained and clean. Five pillows on the King bed was nice. Breakfast was typical but did have sausage and beacon on different days. Walking distance to a couple of fast food establishments and very close to grocery shopping. Quick, easy access to the freeway. I felt comfortable with the parking."

"Pleasant"

"Stay was fine. Staff helpful and breakfast great. "

"The staff was very nice! I had trouble with my flight & they were able to help me. The parking is super tight, I don’t think it’s legal to have parking spots so tight. There aren’t really my amenities, only breakfast. The rooms are cute & they were clean. There was a guest yelling at the front desk attendant and although the lady wasn’t cursing, she was very confrontational and uncooperative, and making herself out to be the victim. Other guests who were sleep deprived after flights were shaken...

"IHG/Expedia - NO HUMANS - I was unable to cancel my via the AI system. When I asked the AI if it was a human, it would only reply something like "I am a certified agent". I tried for over an hour through various chat bots. Never found a human. Was unable to cancel and get a refund. Was unable to make a complaint, even. NEVER USING EXPEDIA OR IHG AGAIN, UNTIL THEY HIRE HUMAN CUSTOMER SERVICE. "