Udendørsområde
Tjek tilgængelighed

Anmeldelser af De Vere Cotswold Water Park

4 out of 5
De Vere Cotswold Water Park
Lake 6 Spine Road East, South Cerney, Cirencester, England

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 412 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 360 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 159 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 51 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 1002 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2022
Svar fra Gareth den 8. apr. 2022
Dear Lars, Thank you for your feedback. I am delighted you enjoyed your time with us and I do hope we can welcome you again soon. Best wishes, Gareth Bolton (Hotel Manager)

6/10 Okay

Mary Angeline

Rejste i en gruppe, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
The rooms are clean but needs updating. No fridge and air-conditioning for standard rooms. Room Service is Disappointing. The only way to order food is through their online portal. They said food will be delivered between 35 to 45 mins. But it took them more than 2 hours and 2 follow up calls with reception to deliver our food. The hotel is very secluded so deliveries from outside restaurants are not available. The kids were starving and it was really late when we received the food. No apologies, reasons for delay and compensation for the inconvenience offered. Such a shame as the hotel itself is lovely and the reception staff seem welcoming. Their online portal is a good idea if only it is executed efficiently and effectively.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Jean

Great choice at breakfast lovely room
Overnattede 1 nat i maj 2024
Svar fra Dan Kelly (General Manager). den 26. maj 2024
Dear Jean,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

6/10 Okay

Stacey

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Dan Kelly (General Manager). den 22. maj 2024
Dear Stacey,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Mike

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was impressive with the room being quite a good spec. Huge windows offered a lovely view of the lake area and the stand up fan offered relief from quite a stuffy evening. There were some quality amenities and facilities on site too. The parking was ample but even the closest areas required a sizable walk to reception and that is including the disabled parking bays. The biggest disappointment for me was the dining experience. I ordered a starter and main. The starter took a while to get to me and once finished, it took another 30 minutes for the main to arrive which was quite frustrating as I was hungry once sat down. I appreciate it may have been busy but I still think the service could have been improved upon. Breakfast was set up nice and I was shown to a table before participating in the buffet. The food was quite tasty and well cooked but it was overshadowed by the so-called apple juice which had this awful metallic aftertaste which lingered long on the palate and detracted from the taste of the food just consumed. Overall everything was pretty good but the dining meant this review lost out on a star which otherwise would have been a 5 star experience.
Overnattede 1 nat i maj 2024
Svar fra Dan Kelly (General Manager) den 15. maj 2024
Dear Mike,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent value through Expedia. Staff were really friendly and the room was a good standard. Only thing we’d change is the curtains which didn’t block out the light.
Overnattede 1 nat i maj 2024
Svar fra Dan Kelly (General Manager). den 7. maj 2024
Dear Peter,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Theresa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All round hotel, clean, tidy and comfortable. Spa facilities, dining options and walks around the area.
Overnattede 2 nætter i april 2024
Svar fra Dan Kelly (General Manager) den 7. maj 2024
Dear Theresa,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Sally

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place ,friendly staff, nice location to explore cotswolds area.
Overnattede 2 nætter i maj 2024
Svar fra Dan Kelly (General Manager) den 7. maj 2024
Dear Sally,Thank you for the review! I am glad you enjoyed our hotel. Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Diah

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It’s right on the water and it’s walkable. The room is a standard room, but the bed is comfortable and clean. The price is reasonable for the area. The Buffett breakfast is ok.
Overnattede 1 nat i april 2024
Svar fra Dan Kelly (General Manager). den 6. maj 2024
Dear Diah,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Julie

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Extremely lovely hotel with helpful staff Restaurant disappointing for dinner, burger dry, overcooked such a shame, so will definitely stay here again but will avoid restaurant for dinner
Overnattede 1 nat i april 2024
Svar fra Dan Kelly (General Manager). den 6. maj 2024
Dear Julie,Thank you for the review! I am sorry to hear about the burger but I am glad you will return. Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quality hotel with friendly staff and beautiful surroundings.
Overnattede 1 nat i april 2024
Svar fra Dan Kelly (General Manager). den 6. maj 2024
Dear David,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

4/10 Dårligt

Mary

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Room 207 was not serviced after our first night and had to visit reception twice before action taken. Second night pulsating, very loud music from the bar went on until 00.45 despite request to reception at midnight to reduce noise. Room not air-conditioned so opening window allowed in mosquitos from lake. Bathroom appeared to have no mechanical extraction of condensation. The bathroom door could not be kept open unless jammed, eg with chair, and it slammed shut very loudly. Very poor level of lighting in the room. The most positive things we can say are that the room was a good size with comfortable beds and generous breakfast provisions.
Overnattede 3 nætter i april 2024
Svar fra Dan Kelly (General Manager). den 6. maj 2024
Dear Mary,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Shanice

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and wonderful staff
Overnattede 2 nætter i april 2024
Svar fra Dan Kelly (General Manager). den 26. apr. 2024
Dear Shanice,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Holly

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice view's, clean, quiet, food was nice. Staff all lovely. Was a lovely weekend
Overnattede 1 nat i april 2024
Svar fra Dan Kelly (General Manager). den 24. apr. 2024
Dear Holly,Thank you for the great review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Charlene

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved this place reallt beautiful surroundings, nice spa and lovely restaurant.
Svar fra Dan Kelly (General Manager). den 20. apr. 2024
Dear Charlene,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

jackie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My second time at this property. Beautiful lakeside setting. Well kept very clean. We asked for a later check out for all 3 rooms and it was no problem. Very friendly staff
Overnattede 1 nat i april 2024
Svar fra Dan Kelly (General Manager). den 15. apr. 2024
Dear Jackie,Thank you for the great review! Best Wishes, Dan Kelly (General Manager).

4/10 Dårligt

Victoria

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Dan Kelly (General Manager). den 15. apr. 2024
Dear Victoria,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Michelle

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the hotel estate, very beautiful. Swans gliding in the lake outside the hotel room made a fantastic start to the day. Breakfast was enormous and we could take our time with it. Fantastic holiday for the family.
Overnattede 2 nætter i april 2024
Svar fra Dan Kelly (General Manager). den 11. apr. 2024
Dear Michelle,Thank you for the great review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Lucia

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely facilities. Just the room needed a bit of a refurb, particularity the bathroom. Spa was good and breakfast was good also.
Overnattede 1 nat i april 2024
Svar fra Dan Kelly (General Manager). den 11. apr. 2024
Dear Lucia,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Stephanie

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not much to do in the area, I do think £30 per dog is abit too expensive although was given a bed/bowl & towel for the dog. Wasn’t given food or treats as stated when booking. Room definitely needed a fridge, other then that couldn’t fault the place lovely complex Thankyou
Overnattede 3 nætter i april 2024
Svar fra Dan Kelly (General Manager). den 11. apr. 2024
Dear Stephanie,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Jinali

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i marts 2024
Svar fra Dan Kelly (General Manager). den 4. apr. 2024
Dear Jinali,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Didn't like the pillows in room. Too soft, though didn't complain. Breakfast was good. But food in other venues around property were not to our liking. Overall would come again and recommend to others.
Overnattede 5 nætter i marts 2024
Svar fra Dan Kelly (General Manager). den 4. apr. 2024
Dear Michael,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Carmelle, Northants

Rejste med partner
Synes godt om: Rengøring
Good size room - needs refurbishing as lots of paint chips/marks etc. Shower door odd 1 even when fully shut, ad gaps and leaks occurred!! Shame the pool is only available to people who book spa treatments 😞
Overnattede 2 nætter i marts 2024
Svar fra Dan Kelly (General Manager). den 4. apr. 2024
Dear Carmelle,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Ashley

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely place only criticism would be the radiator was off and how hot the room was and I heard the same issue from other guests.
Overnattede 1 nat i marts 2024
Svar fra Dan Kelly (General Manager). den 1. apr. 2024
Dear Ashley,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Andrew

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location large clean rooms. Ours had a balcony overlooking a small inlet off the lake. However, their insistence on sticking to breakfast sittings at 6:30, 7:30, 8:30 or 9:30 even when quite is very inconvenient. It also means that food prepared for one sitting is still left out for the next one or two, one or two hours later. As a result, our eggs were like rubber and bacon barely edible as it had hardened like plastic and the sausage had developed hard thick skins! A real shame because clearly the food is good quality just left far too long under the heat lamps causing it to plasticise.
Overnattede 2 nætter i marts 2024
Svar fra Dan Kelly (General Manager). den 20. mar. 2024
Dear Andrew,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable and spacious room. Lovely pool/spa. Great buffet breakfast. Menu in the restaurant did not really match the quality of the hotel. Wine was expensive, but good.
Overnattede 2 nætter i marts 2024
Svar fra Dan Kelly (General Manager). den 20. mar. 2024
Dear Michael,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Dan Kelly (General Manager) den 17. mar. 2024
Dear Steve,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Mrs Sheila D

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything easy!
Overnattede 1 nat i marts 2024
Svar fra Dan Kelly (General Manager). den 12. mar. 2024
Dear Mrs Sheila D,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Dan Kelly (General Manager). den 4. mar. 2024
Dear Daniel,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Carol

Overnattede 4 nætter i februar 2024
Svar fra Dan Kelly (General Manager). den 22. feb. 2024
Dear Carol,Thank you for your review. Best wishes.

8/10 Udmærket

Miccy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wasn’t quite what we were expecting, it was busier than we thought or imagined but it was half term I guess and it’s good to see business booming. Nice big comfy bed and lovely bedding. Nice breakfasts too.
Overnattede 2 nætter i februar 2024
Svar fra Dan Kelly (General Manager). den 22. feb. 2024
Dear Miccy,Thank you for your review. We hope to welcome you back again. Best wishes.

8/10 Udmærket

Pauline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Dan Kelly (General Manager). den 22. feb. 2024
Dear Pauline,Thank you for your review. Best wishes.

6/10 Okay

David

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
This was our second stay at this hotel. It will be our last. From chick-in, rooms not all ready on time, to having to wait for 40 mins to get a drink from the bar and only when we chased it up, the service wasn't great. We were overcharged fro breakfasts - should have been six but charged for nine - our key card didn't work and had to keep recharging it. Also, what a cheek to ask to pay £10 to use the spa when it is supposed to be part of the package. The only reason we chose to stay here was because it allowed dogs. Our room wasn't serviced either. All in all, a hugely disappointing stay.
Overnattede 2 nætter i februar 2024
Svar fra Dan Kelly (General Manager). den 19. feb. 2024
Dear David,Thank you for the review! I am sorry you found everything disappointing. Please feel free to contact us on waterpark.grm@devere.com and we can sort something out for you. Best Wishes, Dan Kelly (General Manager).

2/10 Forfærdeligt

Tracy

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Had a lovely night away, good walks, lovely location and very accommodating for my dog ! Definitely recommend for dog owners if you want to get away without leaving your furry friends behind !
Overnattede 1 nat i februar 2024
Svar fra Dan Kelly (General Manager). den 18. feb. 2024
Dear Tracy,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Extremely comfortable beds and good sized rooms
Overnattede 1 nat i februar 2024
Svar fra Dan Kelly (General Manager). den 18. feb. 2024
Dear Michael,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Lesley

Synes godt om: Rengøring, service og personale
Foyer was lovely- loved the plants and the dogs! Bed was SO hard we barely slept but otherwise lovely buffet breakfast, pizzeria was fab and walks were really nice- very flooded due to the time of year so lots of laughs going through deep areas and slippery parts. Definitely recommend wellies rather than walking boots!!
Overnattede 2 nætter i februar 2024
Svar fra Dan Kelly (General Manager). den 18. feb. 2024
Dear Lesley,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Julie

Overnattede 2 nætter i februar 2024
Svar fra Dan Kelly (General Manager). den 21. mar. 2024
Dear Julie,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

6/10 Okay

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Dan Kelly (General Manager). den 17. feb. 2024
Dear Natalie,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Emily

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Dan Kelly (General Manager). den 15. feb. 2024
Dear Emily,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Tilly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property and its surroundings were beautiful. It was easy to find and the staff were friendly and helpful. We ate dinner and breakfast in the Brasserie - both meals were delicious and the service was brilliant. We could not fault the staff in the brasserie and their hard work. In the room, we pleased with the updated bedroom and lovely decoration. However, the bathroom seemed a bit dated with some bubbling paint on the ceiling and touch-ups needed in many places. In the bedroom window, there was black mould in the corners/on the skirting board below which definitely needed seeing to. Overall, we were very happy with the stay and would recommend the hotel to others.
Overnattede 1 nat i februar 2024
Svar fra Dan Kelly (General Manager). den 16. feb. 2024
Dear Tilly,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Some areas are looking tired and well used, but generally clean and tidy. Always pleasant staff though.
Overnattede 1 nat i februar 2024
Svar fra Dan Kelly (General Manager). den 15. feb. 2024
Dear Ryan,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

6/10 Okay

Craig

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Dan Kelly (General Manager). den 15. feb. 2024
Dear Craig,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Jayne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra Dan Kelly (General Manager). den 15. feb. 2024
Dear Jayne,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Paul

Overnattede 1 nat i februar 2024
Svar fra Dan Kelly (General Manager). den 21. mar. 2024
Dear Paul,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Advertising a pool, but only when you arrive do you find out that you can only use if someone in your party is getting a spa treatment. Room was large but for the price it felt uncared for and in need of a refresh, views across a car park rather than lakes were really disappointing. Breakfast was good and restaurant had fabulous outlook across the lake, but overall disappointing and would not recommend.
Overnattede 3 nætter i december 2023
Svar fra Dan Kelly (General Manager) den 1. feb. 2024
Dear Huw,Thank you for the review! I am sorry you felt the room could of done with a refresh and you found the hotel disappointing. Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Jayne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Dan Kelly (General Manager) den 1. feb. 2024
Dear Jayne,Thank you for the great review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Jason

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place for work or leisure
I am so glad that I stayed here, everything was perfect. Pretty, well appointed and friendly staff. I booked last minute and arrived early, they accommodated this and my dog, allowing us to check in early. There was lots of fussing for him and dog treats too, that wins points from me! The facilities are lovely, restaurant, bar, gym, spa, pool, steam room we tried them all … a surprise as it was a business trip… The sauna was broken but that didn’t really spoil things. We definitely will return.
Overnattede 2 nætter i januar 2024
Svar fra Dan Kelly (General Manager) den 1. feb. 2024
Dear Jason,Thank you for the great review! Best Wishes, Dan Kelly (General Manager).

10/10 Fremragende

Graham

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was quiet and the view from my room in the sunshine was very relaxing. Staff friendly and helpful.
Overnattede 2 nætter i januar 2024
Svar fra Dan Kelly (General Manager) den 1. feb. 2024
Dear Graham,Thank you for the great review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Dan Kelly (General Manager) den 1. feb. 2024
Dear Thomas,Thank you for the review! Best Wishes, Dan Kelly (General Manager).

8/10 Udmærket

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Dan Kelly (General Manager) den 1. feb. 2024
Dear Angela,Thank you for the review! Best Wishes, Dan Kelly (General Manager).