Hoteller nær Cineworld Cinemas

"-"

"We were very positively surprised by this hotel. Didn´t expect much, but the staff were so friendly and welcoming, and the breakfast was super. The rooms were clean and checkin and checkout was easy. We will definately come back if we ever come back to Middlesbrough."

"Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay"

"Dirty "

"Clean room, friendly staff, second stay as goo as the first if not better as neighbouring guests were quite "

"We stayed in an upgraded room which was fantastic except the shower pressure was diabolical. Breakfast was amazing, bed was really comfortable, staff were wonderful. We stayed in a non upgraded room a day before this stay and the shower was amazing but the room was really tired. Again the bed was super comfy and brekkie wonderful. "

"Not what I expected for the cost. More like a bed and breakfast. Would not use again"

"I had to check out due to the COLD! Read this before going! This was the cheapest I could find. Never again! I check in at the pub ("reception") and there reasonably nice welcome. Had been "upgraded" for free they told me. I obviously said thanks and went up with the host. I got inside, and they left. immediately it becomes evident that heating the room is an issue. The pub is probably an old heritage building, old enough that it'll be daft cold in the winter and hot in the summer. I laid...

"Our stay was somewhat disappointing. The bed was too small for two people and not long enough, making it uncomfortable to sleep. We were assigned a disabled-access room, and unfortunately, the bathroom and toilet had a noticeable smell of urine. Breakfast was adequate but limited in variety. The poached eggs were undercooked, and the bacon was not crispy. I also observed that some wait staff handled food without gloves — for example, placing croissants in baskets or touching bread directly...