Hoteller nær Cinemark Century Odessa 12

"Top tier customer service. I wish I would have paid attention to the name of the person who checked us in because they were so kind, helpful and professional. We arrived so late and were exhausted and they got us to our room quickly so we could rest. I would stay again. Great job!!!"

"Nothing unique about the property or anything that sets it apart from other nearby hotels. They charge for parking so surprise on that."

"Great property!"

"Good place"

"Staff is friendly and helpful"

"Front desk clerk very friendly and helpful."

"Couldn't be bothered to answer the phone. I had initially booked via Expedia for two nights for a high school class reunion. Something glitched out and the reservation made for a a week early. The hotel would not accept a cancellation from Expedia staff and I had to pay for two nights I didn't use. When I called to talk to management, they never answered the phone. We won't be using this place for the next reunion, and I cancelled my room there for the event and moved next door."

"Front desk was very helpful and attentive."

"Wish there had been a luggage rack to take your personal stuff to your room"

"Clean, comfy, quiet. Elevator is a bit slow."

"Under remodel so the elevator is dirty and the hallways are covered with plastic "

"Was comfortable and nice and clean"

"This hotel was disgusting. The room was extremely dirty. The bathtub was stained and full of hair. There was pee all over the toilet seat and you can see previous footprints all around the room where you can tell they didn’t mop the floors. Nothing was wiped down the fridge and microwave were also very dirty and over all just not a room anyone would want to stay in. I reported everything to the front office and they did nothing about it."

"All good"

"Rooms was horrible and smelled horrible had to depart early and find different rooms elsewhere will never stay there again only one towel available asked for more they told my daughter there were no more clean ones until after 11"

"Good"