Hoteller nær Cincinnati Premium Butikscenter

"This was quick overnight stay and we checked in too late to try the pool, but the beds were comfy and the breakfast was wonderful! The area also was conveniently located and felt safe. Thank you, Kacey, for your kindness at check-in and the woman worked the breakfast area was also hardworking and kindly interacted her with guests. This was a great, quick stop for the night. Thank you!"

"Great hotel"

"The building is an older one so keep that in mind. Stairs creaked etc. The rooms were quite clean IMO. Bathroom was very clean and recently recaulked which is a good sign to me. TV was great which is important to me. Staff was very nice and helpful. The only reason I would suggest not staying at this location is due to the slamming room doors and the trucks on Route 63. Both were quite loud. I was on vacation and wanted to sleep in but every morning around 6am I heard the doors slamming...

"Roaches, bedbegs, extremely run down"

"Refused to stay at the property after checking. Checkin is a virtual assistant machine, the actual check in desk is behind bullet proof glass and not attended. Completed checking and the drove around the parking lot to park and go in. Parking lot was full of broken down and appeared to be abondend cars and old rvs. Went upto our room, toilet seat was broken off, not the room I had booked on line as it was to have a jetted tub. Seat cover chair in the room was cracked open. Bed spread was stained...

"Bathroom had feces on back of toilet where the hinges are. I tried to clean it off."

"I want to complain about the reception megastar your attention. I reserve acid for my family and Callao for the children. I called the police because my children were being normal children. I imagine she doesn't have children and she sent me out of the hotel. Terrible service, attention did not make me any return. But I, in respect of what is needed there, they put me in the non-smoking room and the whole hallway was smell. But I don't recommend going there at all. Very bad service to the...

"In 35 years of hotel stays I have never experienced the brutal incompetence or downright abuse I was subjected to at this hotel. After a 9 hour drive I parked at the hotel and walked, with limited time, to the burger restaurant nearby. I walked back to check in and sleep ahead of the 6 hour drive next day. "We're full"- teenage slob behind the desk. Congratulations. I have a reservation. "we dont have any rooms" BUT I RESERVED A ROOM. DO YOU HAVE MY R E S E R V A T I O N? "...

"clean room, staff was helpful kind and all smiles , breakfast was normal no thrills but ok parking was ample over all im not mad about it would stay again"

"There are no clean room services during my 3 days stay. There were bad smells in the room all along. Breakfast is very simple. I think it is not worth the money I paid average around US$110 per day."

"This was my third stay at this property. I stayed one night while traveling through town. It was clean enough and quiet enough."

"This place is a nightmare. It is extremely filthy mold growing on the ceilings and corners. Rooms smelled very bad. Bedspread had large cigarette burn. Rooms were filthy in the breakfast area was bare and filthy."

"So im not sure where to start.. we got a hotel room for 2 nights. The first night we got into the pool. The pool had a a chunk of hair around the side of it. Also none of the jets was filtering the pool so the pool was cloudy. We immediately got out and took a shower. Stains and smelled like urine. The next morning the elevator doors wasnt working and when we reported it they was rude about it. Also black mold on window!!! Also have pictures of how disgusting the room was."

"Bring roach spray with you. The Roaches were bad. Also you need pillows. They ones there were like having no pillows at all. There was no other availability in the area at other hotels, so we took a chance. Kept most belongings in our vehicle, didn't want roaches in everything."

"Bath tub broken had to call to get staff to come to get key run down place wont stay again"

"Ther read a smell. It made me nauseous and since. Got a sinus infection there could have been mold. They also never refund my deposit no microwave or fridge"

" Motel was very run down, door was open when we arrived and the heater did not work. It was 20 degrees outside and the room was very cold. When we asked for help, the staff implied that we broke the heater by simply trying to turn it on. Said to give it some time because I pushed too many buttons (on, high, heat were pushed). When we asked to be transferred to another room, staff indicated the room we were in was the best one they had. We were moved to an adjacent identical room. The doors...