Spahoteller i Chinnakanal

"Rude staff and poor dining options."

"The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...

"This was a great visit. Very nice hotel, with great rooms, good food and good service. "

"We had an amazing stay at The Valle by Kondody in Munnar. From the very beginning, we were met with a warm and lovely welcome, and throughout our stay the staff were super helpful and kind. A special thanks to Divya, who greeted us and was our main contact – she made our stay extra memorable. Our room was spacious, with a big balcony and a stunning view over the surrounding hills. The hotel’s location was perfect, both as a base for day trips and as a peaceful place to return, relax, and enjoy...

"Hotel is excellent, views are spectacular and staff are wonderful people. They go above and beyond. I've deducted 1 star because the hotel rooms are not wind-tight and have no permanent heating, despite being in a cold location. Hotel owners, please fix this!"

"Nice hotel except for their confusing lift system. There are 4 different lifts in the hotel for different levels and that’s really confusing. Other than that it’s a nice well kept property with excellent staff. Pleasant stay overall."