Hoteller nær Childrens Pleasure Park

"A lot of noise from people walking in and out, and kids screaming early in the morning. That’s not the hotel’s fault. But some sound isolation would be nice. The room was nice enough, nothing extra there. Bathroom door didn’t close properly. Bed was okay, but not the best. "

"Nice hotel, friendly staff, rooms could do with updating."

"no bar fridge no tissues to far from city centre no facecloth only one big towel one small towel"

"Brilliant property really well situated for the centre of town. Deffo coming back."

"Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

"Very bad experience"

"Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here."

"DO NOT STAY! Absolutely disgusting. Arrived at property with 3 children to find another woman in room, had to sleep in car as hotels.com could not find me another place to stay"

"The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else."

"DO NOT STAY HERE. This is a badly maintained HMO, not guest house. I saw 4 broken windows. The flooring is awful - bare cement outside our room. Our room had no curtains. There was a constantly running tap into a sink outside our room. To top it off, the keypad lock was broken, so when we returned to our room at midnight, we couldn't get back in. No response from the emergency helpline then. Still no response now, 16 hours later. The emergency locksmith I called hadn't arrived after...

"Do not even think about booking this accommodation. It’s not habitable. The photos are true to likeness. I have reported this host to the company. It would not pass any regulatory standards. Needs to be removed! Awaiting my refund, as walked in and walked straight back at !!"

"Great apartment, super friendly host!"

"The room was too cold, window can not close. Mattress is all spring no foam, very uncomfortable. "

"The pictures showed Netflix but it was not available, the channels were difficult to access so the tv is not user friendly. The hot tub showed an error and so we felt it was not safe to use. The front bedrooms did not have adequate curtains even none in one room. "