Hoteller nær Chicopee Ski and Summer Resort

"No complaints from me"

"From the moment we walked in Dhillon at front desk was cheerful and assisted us with a smile when checking in. He even gave us a sweet treat to enjoy. First time ever experiencing this. It was a nice surprise. Checking was quick, room was great, clean and spacious. Coffee maker, fridge, microwave etc. Bathroom was large and had everything we needed for our overnight stay. Breakfast in the morning was also good. Had a bit of everything. Would recommend this hotel if planning to stay in Kitchener/...

"No hot water Security allowed kids to horseplay with the elevators all day long."

"Breakfast was good; room was not clean; staff were rushed and rude; parking was confusing and hard to leave hotel."

"Clean, beautiful room and a wonderful buffet breakfast."

"Great luxury resort/spa. Great outdoor pool, fitness facility, as well as great dining. "

"Excellent breakfast. Lots of choices and a chef making crepes, omelets. Worth the add on. Room was clean. Linen Excellent. Only issue was they ran out of hot water for the 2nd shower. Was a busy weekend there. AC was fine. Staff great. Garage was in another building. A bit of a walk. For more challenged folks looking for accessibility ramps would be iffy. Parking extra. Not much though. Location is very good."

"Place was a smelly dump Pool was disgusting Cheap breakfast"

"Absolutely amazing!"

"Used to be a great deal to stay at residences for ball tournaments very cheap, but knowing what you’re getting. Now they charge hotel prices without offering any hotel perks or conveniences. Single beds are garbage, paper thin walls and the tv picture and sound in every room for our team cut out and froze every 14 seconds. Really disappointed this time around. If we’re paying hotel prices, we will just stay at an actual hotel next time. Big positive was the lady at the front desk was fantastic...

"The perfect small town home away from home, and so many wonderful places to check out nearby. The place was thoughtfully decorated, the bed was comfortable, the two nights sleep were incredibly peaceful. Both breakfasts, eggs Benny sandwich on croissant and French toast, were homemade and super fresh. They tasted gourmet and so perfectly seasoned. Kimmie and James were perfect hosts. We almost didn't want to check out our final morning. Can't wait for our next stay."