Luksushoteller i Chiclana de la Frontera

"It is a beutiful hotel which is also expected from this type of hotel. Likevise I expected extremely good service which did not live up to my expectations. The staff was all friendly and polite but the check in was very unorganised which lead to a longer que than necesary. The Lunch in the pool bar was a disaster and we waited too long and only received half of our drinks. The halls on the lower floor i.e. room 201 etc. is run down and not as nice as top floors. Good advice is to book the Spa...

"Habitaciones muy cómodas! La comida muy rica, todo el personal muy amable! La única oportunidad de mejora es el proceso de ingreso en recepción ya que hicimos mas de 1 hora de fila, ojala puedan optimizar estos tiempos. De cualquier forma el personal nos dio una hora mas a la salida por esta situación compensando esa perdida de tiempo así que nosotros felices, muchas gracias!"

"Blev modtaget med tilbud om et glas Cava ved ankomst. Fantastisk modtagelse. Da hotellet er stort er det en fordel at blive vist vej til værelset. Dejlig rummelig værelser med gode faciliteter. Pool område er skønt med sti til stranden hvor der er hotel café. Morgen buffe er uovertruffen."

"Upon arrival, we were made aware that our rooms was ready and we could get into them, they did a decent job of checking us in. But, upon arriving in the room, it smelled of Mildew, and was not attractive. We quickly went back to the counter, and the found another room for us. Which is by far beyond the expectations in a summer period hotel in Spain. The rooms themselves showed a lot of wear and tear, and would benefit from an overhaul, as frames of the door was coming of, the WIFI didn’t work,...

"Fint hotel, alt hvad man har brug for."

"Langsommelig betjening ved check-in og check-ud. Mad buffet, på godt og ondt; maden kunne løftes en del. Hotellet af ældre dato, men der gøres meget for at holde det pænt. Svært at finde lokal-restauranter i det kæmpe hotel/ferie lejligheds område. Flot strand."

"Reception staff were welcoming, friendly, and very informative. We had a lovely stay in a 2 bed suite that was spacious, clean, and was all we needed. Great location and I am sure in the summer it would be extremely busy. All in all a great stay. Thank you."