8/10
It is a beutiful hotel which is also expected from this type of hotel. Likevise I expected extremely good service which did not live up to my expectations. The staff was all friendly and polite but the check in was very unorganised which lead to a longer que than necesary. The Lunch in the pool bar was a disaster and we waited too long and only received half of our drinks. The halls on the lower floor i.e. room 201 etc. is run down and not as nice as top floors. Good advice is to book the Spa (which is very nice) before you arrive.
