Indendørs pool, udendørs pool
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Anmeldelser af Marriott Chicago O'Hare

3.5 out of 5
Marriott Chicago O'Hare
8535 West Higgins Road, Chicago, IL

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 526 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 223 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 121 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 54 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 80 af i alt 1004 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were so helpful and friendly, makes me want to come back. Great customer service.
Overnattede 1 nat i maj 2024

6/10 Okay

Helen

Synes godt om: Rengøring, service og personale
Nice hotel lists of noise crying kids couldn’t rest
Overnattede 1 nat i maj 2024

6/10 Okay

Sok In

Rejste med partner
Synes godt om: Rengøring, faciliteter
During my stay at this hotel, I selected it primarily due to a flight delay, as it was my first time in Chicago. We found this hotel through a Google search, considering its convenient location and easy access to public transportation. Although my time spent at the hotel was limited, I did encounter a situation that was somewhat bothersome. On the morning of my stay, at around 8 AM, a staff member knocked on my door, and around 9 A.M, another staff member knocked again, inquiring if I had already checked out by 12:00 PM. While I understand that cleaning the rooms is necessary, the early morning interruptions were a bit inconvenient and disrupted my rest.
Overnattede 1 nat i maj 2024
Svar fra Greta Mara den 9. maj 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Fremragende

Leon

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place to stay
Overnattede 2 nætter i april 2024
Svar fra Greta Mara den 1. maj 2024
Thank you for staying with us!

6/10 Okay

Amy, Des Plaines

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The pool needs to better maintained.
Overnattede 1 nat i april 2024
Svar fra Greta Mara den 29. apr. 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Fremragende

Emmanuel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i april 2024
Svar fra Greta Mara den 29. apr. 2024
Thank you for staying with us!

10/10 Fremragende

Kathleen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great swimming pool. Good airport shuttle service
Overnattede 1 nat i april 2024
Svar fra Greta Mara den 29. apr. 2024
Thank you for staying with us!

6/10 Okay

roger

Synes godt om: Service og personale
property was ok we were on the 7th floor and our room was very hot never cooked the room
Overnattede 1 nat i april 2024
Svar fra Brenda den 28. apr. 2024
Dear valued customer,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope you give us another chance to make things right for you. Kind regards,

10/10 Fremragende

Lochinbek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Greta Mara den 29. apr. 2024
Thank you for staying with us!

10/10 Fremragende

Tami

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The shuttle bus was wonderful! So easy to get to and from the airport. And, considering that this is an airport hotel, it was really nice and quiet!
Overnattede 1 nat i april 2024
Svar fra Greta Mara den 25. apr. 2024
Thank you for your feedback!

6/10 Okay

Jafar

Rejste med familie og småbørn
Synes godt om: Service og personale
Rooms are bit outdated and could use some detailed cleaning. Parking is not free. The pool is nice. Didn’t try the food.
Overnattede 2 nætter i april 2024
Svar fra Greta Mara den 22. apr. 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Fremragende

Zoey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Receptionist was very kind
Overnattede 1 nat i april 2024
Svar fra Greta Mara den 22. apr. 2024
Thank you for your feedback!

10/10 Fremragende

Kathie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i april 2024
Svar fra Greta Mara den 22. apr. 2024
Thank you for staying with us!

10/10 Fremragende

Danielle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was friendly and helpful and the facilities were clean and comfortable
Overnattede 1 nat i april 2024
Svar fra Greta Mara den 18. apr. 2024
Thank you for your feedback.

10/10 Fremragende

Michael

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024
Svar fra Greta Mara den 19. apr. 2024
Thank you for staying with us!

4/10 Dårligt

Dan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I have stayed in this hotel multiple times. While not fancy, I have always lives the proximity to the airport. The bar is nice . Food is good. And overall the service is good. This last atay I found out tbe hard way that this hotel supports airlines in the event of flight issues and cancellations. I came back to thebhotel on my last night to find the lobby flooded with people holding vouchers. The hotel stopped answering their phones for room service for existing guests. Had to walk down and order to find a shrunken menu and then wait in the lobby 90min for an overcooked burger. They were completely overwhelmed and not staffed or capable of handling this. I think it is a great thing to support stranded traveler. Been there. Howevwr, don’t do it if tou can not handle the capacity. It turns into a terrible experience foe your existing guests who shouldn’t have to suffer for the money you want from the airlines. Terrible.
Overnattede 2 nætter i april 2024
Svar fra Greta Mara den 16. apr. 2024
Thank you for your feedback. We will be addressing your concerns

8/10 Udmærket

April

Synes godt om: Rengøring, service og personale
Smalll rooms , breakfast should be free , staff was nice and clean it was a good stay
Overnattede 2 nætter i april 2024
Svar fra Greta Mara den 15. apr. 2024
Thank you for staying with us!

8/10 Udmærket

Fredrick

Overnattede 1 nat i april 2024
Svar fra Greta Mara den 6. maj 2024
Thank you for staying with us!

8/10 Udmærket

China

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Greta Mara den 15. apr. 2024
Thank you for staying with us!

10/10 Fremragende

Mukesh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful view and nice food
Overnattede 1 nat i april 2024
Svar fra Greta Mara den 12. apr. 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Fremragende

Elena

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff, delicious food and crispy clean comfortable rooms. Thank you very much!
Overnattede 2 nætter i april 2024
Svar fra Brenda den 12. apr. 2024
Dear valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future.Kind regards,

10/10 Fremragende

Elena

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great friendly staff, delicious food, great location and transportation. Thank you very much!
Overnattede 1 nat i april 2024
Svar fra Brenda den 11. apr. 2024
Dear valued guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare.We appreciate your business, and we hope to see you in the near future. Kind regards,

6/10 Okay

Arielle

Rejste i en gruppe
Synes ikke om: Service og personale
Parking was extremely expensive and was not true to what was told over the phone. There was a woman at the front desk that was extremely rude and wouldn’t help us. We were able to get help from another staff member later and he went above and beyond for us.
Overnattede 1 nat i april 2024
Svar fra Greta Mara den 9. apr. 2024
Thank you for staying with us.

4/10 Dårligt

Maria

Synes ikke om: Rengøring
Is ok, the best was Cristina for the restaurant. The other are no good customers services
Overnattede 1 nat i marts 2024
Svar fra Greta Mara den 4. apr. 2024
Thank you for staying with us!

8/10 Udmærket

Ernesto

Overnattede 1 nat i marts 2024
Svar fra Greta Mara den 21. apr. 2024
Thank you for staying with us!

10/10 Fremragende

Kassandra

Overnattede 4 nætter i marts 2024
Svar fra Greta Mara den 2. apr. 2024
Thank you for staying with us!

10/10 Fremragende

Nia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service is great
Overnattede 1 nat i marts 2024
Svar fra Brenda den 30. mar. 2024
Dear valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you in the near future.Kind Regards,

10/10 Fremragende

Qwynita

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Brenda den 31. mar. 2024
Hello, good morning!Thank you for taking the time to rate your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future. Kind regards,

10/10 Fremragende

Amber

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, quick check in. Awesome heated indoor/outdoor pool.
Overnattede 1 nat i marts 2024
Svar fra Brenda den 30. mar. 2024
Dear valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you in the near future.Kind Regards,

8/10 Udmærket

Tareal

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Transportation from airport is quick
Overnattede 1 nat i marts 2024
Svar fra Brenda den 29. mar. 2024
Hello, good morning!Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you in the near future.Kind regards,

10/10 Fremragende

Wesley

Overnattede 1 nat i marts 2024
Svar fra Greta Mara den 16. apr. 2024
Thank you for staying with us!

10/10 Fremragende

Alejandro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and everyone was friendly
Overnattede 1 nat i marts 2024
Svar fra Greta Mara den 26. mar. 2024
Thank you for staying with us!

10/10 Fremragende

Aubrey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the airport. Nicely sized room. Coffee in room. Good bar/restaurant. Robert at the desk was quite pleasant and helpful.
Overnattede 1 nat i marts 2024
Svar fra Brenda den 24. mar. 2024
Hello, good afternoon!Thank you for posting a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you in the near future. Kind regards,

10/10 Fremragende

manuel

Synes ikke om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Brenda den 23. mar. 2024
Dear valued guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business and we hope to see you in the near future.Kind regard,

10/10 Fremragende

Kayla

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and clean hotel! Great for early mornings at O’Hare
Overnattede 1 nat i marts 2024
Svar fra Brenda den 19. mar. 2024
Dear valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future.Kind regards,

10/10 Fremragende

Khalil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay! Great customer service!
Overnattede 3 nætter i marts 2024
Svar fra Brenda den 19. mar. 2024
Dear valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business and we hope to see you again in the near future. Kind regards,

2/10 Forfærdeligt

Jonathon

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Way over priced for the quality of the room. The pool was freezing cold we couldn’t take our kids swimming because of it and they charged us $75 more when we checked in.
Overnattede 1 nat i marts 2024
Svar fra Philip den 19. mar. 2024
Good morning JonathonThank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,Philip TugbangOperations ManagerChicago Marriott O'Harephilip.tugbang@columbiasussex.com773.693.4444

8/10 Udmærket

Josh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel. Bar and restaurant area neatly designed. Room was good overall. Shower temperature gauge was backwards but staff was very responsive to this.
Overnattede 1 nat i marts 2024
Svar fra Greta Mara den 17. mar. 2024
Thank you for staying with us!

10/10 Fremragende

Roman

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
There's a woman there with curly hair and glasses with a horrible personality but other than that this place is amazing
Overnattede 2 nætter i februar 2024
Svar fra Brenda den 6. mar. 2024
Hello, good afternoon!Thank you for taking the time to post your review on recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future so we can make it right for you.

6/10 Okay

Theresa

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It’s 2024 and no where can you find a USB port in the hotel. Not sure why they haven’t updated their lamps or alarm clocks. It’s a simple fix.
Overnattede 1 nat i februar 2024
Svar fra Greta M. den 29. feb. 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Fremragende

Rachel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Appreciate the regular airport shuttle service. Hotel is clean and comfortable.
Overnattede 1 nat i februar 2024
Svar fra Brenda den 25. feb. 2024
Dear valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future.Kind regards,

10/10 Fremragende

Paris

Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very nice and welcoming. Very clean property.
Overnattede 1 nat i februar 2024
Svar fra Brenda den 18. feb. 2024
Dear Valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you in the near future.Kind regards,

8/10 Udmærket

Nancy

Forretningsrejsende
Synes godt om: Service og personale
This is a typical airport hotel. It’s busy and the furniture is beat up. It’s okay for a night if you have an early flight because they have an airport shuttle that runs on the half hour.
Overnattede 1 nat i februar 2024
Svar fra Brenda den 12. feb. 2024
Dear valued guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future.Kind regards,

10/10 Fremragende

Liliana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Brenda den 12. feb. 2024
Dear valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business and we hope to see you again in the near future.Kind regards,

2/10 Forfærdeligt

Ying Chen

Synes ikke om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Brenda den 12. feb. 2024
Dear valued guest.Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope you give us a chance to make it right for you!Kind Regards,

10/10 Fremragende

Rachel

Overnattede 1 nat i februar 2024
Svar fra Greta Mara den 21. mar. 2024
Thank you for staying with us!

6/10 Okay

Braxton

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Place was nice people were nice. My bed covers had a couple small blood stains on it which was pretty gross. Breakfast buffet was 30$ and I found hair in my potatoes. Place is nice but should watch what there servicing to people
Overnattede 1 nat i januar 2024
Svar fra Robert den 29. jan. 2024
Hello We are sorry to hear that about your arrival experience with us. I will share this with our leadership team, Thank you for sharing this feedback and if there is anything that I can do please feel free to contact me here at the hotel at 773-693-4444ThanksRobert Davis/Operations manager Chicago Marriott O'hare

10/10 Fremragende

Erin

Overnattede 1 nat i januar 2024
Svar fra Greta Mara den 21. mar. 2024
Thank you for staying with us!

2/10 Forfærdeligt

Ben

Overnattede 2 nætter i januar 2024
Svar fra Greta Mara den 25. jan. 2024
Thank you for your feedback and sorry that we didn't meet your expectation.

10/10 Fremragende

Sabrina

Synes godt om: Rengøring
Overnattede 1 nat i januar 2024
Svar fra Robert den 22. jan. 2024
Hello thank you for staying with us and sharing your review with us. We look forward to your next visit with us. Have a great day.ThanksRobert