4/10 Dårligt
Sandra, RIO RANCHO
Rejste med partner
24. jun. 2024
The rooms need updating. Not enough towels only one wash cloth for 2 guests. Room smelled like feet. Front desk clerks not friendly not a good morning or good evening as you pass the front desk. No pad of paper or pen in room. My husband went to desk to ask for a pen. Clerk responded we don't give them away. He asked if could use one as she rolled her eyes she looked around for a crummy pen. He told her he would return it which I did as soon is was done. Hotel has Direct TV no menu
provided for channels and what was on. No reception Saturday evening due to rain. Pool was out of order. Breakfast not included as most hotels and was nothing special to pay for.
My past experience in paying for breakfast at Double Tree was made to order that is what I was expecting. We frequent this area yearly but there are plenty of other hotels options.
Sadly we will not be returning.
Sandra
Overnattede 3 nætter i juni 2024