Hoteller i Chester

"Yes "

"Even though I made a reservation there was no room for me when I got there. The front desk was very rude, unhelpful and completely unapologetic. Very disappointing especially as I am a platinum Marriott member. "

"My stay was disappointing. I had to wait until 4 PM to check in because my room wasn’t cleaned. The hotel seems to cater mostly to blue-collar workers, with many work trucks in the parking lot. One major issue is that rooms are only cleaned once a week, which was not disclosed when booking. This should be clearly stated so guests know ahead of time. The internet is very poor, especially if you need it for work, and the front desk said there was nothing they could do. Overall, the hotel did not...

"Yes"

"Clean room and bathroom. Good breakfast options."

"Breakfast complementary rooms were clean. Staff were friendly. There was only this one lady(staff she was knitting )that spoke to everyone except for me and my family, and my child dropped the piece of paper, not noticing, but the lady picked it up so aggressively as if she was aggravated with us being down there eating breakfast"

"Check-in staff was very helpful"

"No pool. Elevator made sounds and shaky at times. Patched up parts of the room from repairs. Breakfast ok, has been better at other holiday inn hotels."

"This property was extremely disappointing. Charged me for an ESA when I made it clear 3 times prior to my arrival that I have a service animal. Then refunded $10 less than what they took from my account. Additionally, our bathroom light stopped working on our second day and they couldn’t accommodate us in a similar room so they gave us an additional room and we had to use the bathroom in one room and sleep in both. It was not at all convenient. Will NEVER patronize this hotel or any other...

"Place is long term studio, was different than normal hotel. Place was adequate, clean. Other patrons were long terms tenants. Different but ok"

"It was clean but out of date wegot a handicapped room that we did not ask for. There was a vent in bathroom that makes so much noise "

"Good "

"The room was old. The fridge wouldnt close. We had to brace things against it to keep it closed There was a roach crawling on the bathroom counter. There was a dirty sock under the bed. Wont stay at Days Inn again"

"So so dirty! Left after 20 min. My daughter started itching after sitting on the bed. Mold in showers and ceiling all over the room. Will include pictures when I can. "

"The employees are fantastic at this property. Ebony and Kaprise are the best. They turned a disaster of a weekend to an amazing weekend. I highly recommend this property. I will make sure to stay again the next time I’m in the area. Thank you. "

"A little bit dirty, but the service was sweet and the breakfast was super😀. I don't feel to go in the pool wich seems dirty and the furneture in our room was very old and the room was very dark to be in."

"Hotel was clean , bed were so comfortable, elevators where down but didn’t mind walking up the stairs , breakfast was great , great customer service "

"Tyler was at the front desk when we checked in and he could not have been more pleasant and helpful. The lobby was decorated for Easter and the staff was friendly. My only complaint is that the breakfast had no fruit available other than apples. "

"We booked two rooms for one night before we few back home from Richmond airport (about 25min). This hotel wasn't that close to the airport. The rooms were very large (like a studio apartment) and had a refrigerator, stove, sink, and all the items needed in a kitchen. It had some amenities..hair dryer and soap but no shampoo or any "extras." One of our rooms was perfect no complaints. The other had an overwhelming smell of fried food and the room looked like it had been lived in for...