Hoteller i Charlottesville

"Breakfast was decent. Ate at Pizza Hut within walking distance. Parked our fifth wheel and truck in the front of the building. Front desk lady was awesome and very helpful."

"Clean & would stay again"

"The hotel is in need of some serious restoration. My room had horrible moldy caulking around the bathtub, sink and shower area. Disgusting.The room smelled like dank gym socks and somebody had been smoking in there at one point although the room is non-smoking. The hot water did not last very long. And the shower head..... Yuck! The water only came out of a portion of the shower head and there was so much calcium and gunk build up on it, I felt like I was in some YMCA locker room. I probably...

"Yes"

"Parking was good staff was great but they got a pest problem 😔"

"I had a very pleasant stay at Tru by Hilton. From the moment I checked in, the staff was friendly, professional, and always willing to help. Every interaction during my stay was positive, which made the experience even better. The room was clean, modern, and well organized, and the overall atmosphere of the hotel felt comfortable and quiet. Breakfast was also very good, with a nice variety to start the day. The location is convenient, with nearby restaurants and stores, which made everything...

"Check in staff was phenomenal. It was a busy night but the one girl behind the counter really went the extra mile to make sure each guest received excellent customer service."

"The rooms are trash I will never go to understand again"

"Gas"

"I would like to start by saying I was not expecting anything luxurious, but finding roaches in the bed headboard area was definitely not what I expected. When I checked in, the front desk associate was polite, and the check-in process was quick and easy. However, after about three hours in the room, I noticed a roach on the wall. Once I started looking around more carefully, I found another on the TV console, one near the edge of the headboard, and later a small roach even walked across my iPad...

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"Room was clean, staff good and breakfast was good."

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"No frills...minimal breakfast. Very old rooms with a grainy TV."

"The hotel was in excellent shape, and the staff were extremely friendly and helpful. Will definitely return."

"The breakfast was gross. Rooms had to soap . Food left in trash can. Breakfast was water down orange juice. Bacon thin like paper. Sausage gravy was stored in a bowl and poured in a small crock pot. Waffles tasted like the aged old building. Just horrible."

"It was great!"

"It was freezing out and the ground had not been prepared for safety well enough. The entrance door was propped open. There was mess in the entrance. That mess included a bag of ice melt that had not been used on the walkway. We were checked in but not welcomed professionally. We were interrupting the man's snack time, the remains of which were present in his beard. The woman in the morning was pleasant and professional. She was charming as well. This was a surprise given the previous nights...