Hoteller nær Charlotte Street Arts Centre

"The only negative was that the room curtain was not very dark and, in the summer, the sun came up early and the room was bright. Other than that, the room was clean and had a kitchen and sufficient space for a long stay. The check in was non-contact. Just FYI. It was efficient and well done, though."

"It is a little bit older hotel but had all we needed. Walkable to many downtown restaurants and bars. Has big parking with easy access (paid). Two nice restaurants in the hotel, great beer selection."

"When I arrived at the hotel by cab I expected that a bellhop would appear to carry my luggage in. I did not see the button and sign that said to press to request help during overnight hours (it was 7 pm) I think you need to make the sign more prominent and have it state that one will need to press the button for help at any hour. I do recognize now that you are more of a motor hotel and most people arrive in their own vehicles but I think you need to realize that everyone does not arrive that...

"The room was clean, staff helpful and friendly. Parking was nice and handy. My only criticism would be that the coffee in the room was awful."

"It could use some updates. I wanted a room closer to the pool for the grandkids. It was smelly. Like cigarette smoke. Pool was small and the Color was not what I’d consider “clear”. Staff was amazing and friendly. I only stayed one night. So I made the best of it and didn’t change rooms. I think a lot of construction workers stay there. So it is what it is. I’d stay aga."

"Extremely Clean bathroom, clean room and comfortable bed. Nice staff "

"The staff was good. I think the hotel is slowly being renovated. My bathroom was more modern while the room was outdated."

"Rooms were a little aged. TV system was terrible. Breakfast buffet was mediocre. Parking lot was under renovation. Small elevator was shared by tenants and staff. Not the standard I'm used to at a Holiday Inn Express."

"4-star price with 2 star service. We were unaware that you must place the housekeeping sign on the door for them to clean your room and even when we did, our room was not cleaned. We had to go to the front desk to ask for our room to be cleaned. Also, they did not change the breakfast items at all throughout the week."

"Web site and hotel said they offered room service. Not offered when asked; due to insufficient staff. This is one of the reasons people pick a full service hotel. Very disappointed. "

"Good breakfast Great price"

"Broken lamp and unuseable shower made it a challenge. The fan in the bathroom and the motor in the fridge were loud and a challenge to a good stay. The place was shabby and no wastebasket in the bathroom. THE BEDS WERE GrEAT, the best part and made sleep possible. A sign told us to leave the key deposited in a box by the office but a chain and padlock were around it. We were lucky to have a back room away from the road traffic."

"The breakfast was terrible… few boiled eggs.. and cereal was stale.. waffle station which because there was not much to choose from (cereal, toast, yogurt) everyone was lined up for a waffle . Disappointed as the hotel is not the cheapest in the area ,next time we will shop around. But staff was friendly!"