Hoteller i Charleston

"Big rooms"

"For the type of hotel this is. We had a few issues our tv was broken, there was a nasty stain in the rug under the table. There was no bedding or extra pillows for the pull out I had to ask... it seems like all the hotels we stay at in this area are in need of an update."

"After checking in and getting settled, I discovered two maintenance related deficiencies with the room. When I shared the information with an employee on duty, the individual was curt and defensive, but indicated I could change rooms the following day. The next morning, I raised the issues with a different employee, and I was assigned a different room. Later that evening, I realized the new room had a maintenance problem also. During my interactions with the employees, neither apologized for the...

"A very nice hotel and very clean. The front desk lady was very nice and helpful. We were traveling in a uhal so we were concerned about where to stay because of the truck getting broken into but everything was fine."

"Wouldn’t let me check in at 3 pm, room wasn’t ready till after 5 pm! Elevators did not work. They had some sort of altercation in the back parking lot, illegals I’m assuming, none of them spoke English!"

"Quiet, clean"

"We walked into our room looked around and left. We checked into another hotel for the night. We have never done something like this before. The room wasn’t clean, the linens didn’t look clean and it didn’t appear to be a safe hotel to stay in. The hotel looked very different in person from the pictures online."

"Door to room was warped, locking latch was sticking making it a chore to enter the room."

"Friendly staff and helpful desk personnel"

"Furniture was in really bad shape. Under the refrigerator was discussing, shower and tub had mold, toilet was stained, telephone has never been cleaned, disgusting."

"Luckily I only stayed for one night. I was tired of driving and it was close to the interstate. This was, honestly, the worst hotel that I had ever stayed. Dirty, dirty, dirty, staff barely present. I won't make that mistake again"

"There was renovation work in progress on the first floor and I understand that. However, the overall building needs work. Breakfast was tasteless and dry. First floor aside, Comfort Inn by Marriott has been a name I could rely on when traveling for excellent conditions. I know now that is no longer the case."

"It is quiet. The property is clean."