Hoteller nær Charles DeCarlo Performing Arts Center

"Everything from check-in to check-out was perfect, including the breakfast. I also picked up a few small items from the lobby "store" and they didn't charge me for them"

"Breakfast needs work and front desk staff need more training on customer service and making customers feel welcomed "

"i have been to the Royal many times, the breakfast is always good and the staff attentive"

"Second visit was better then the first one."

"Room was cold. No parking lot for vehicle. Only off-street parking was available "

"We thought we rented the entire property, but was half of it. expect a lot of stairs. No bath tubs but two showers. some door knobs and locks need maintenance, but overall nice clean rooms."

"The house was very clean and the areas was quiet too. We had a nice spot to park the car. The staff was calling and checking on me if I didn’t have any issues with the check in. They were available all the time. The only thing we will need next time if possible is the washer and dryer and extra towels because we were 5 and only got 3 towels. But overall we enjoyed the stays."

"Very inaccurate listing upon arriving host called me stating I could not stay at property due to issues on their end instead of offering a refund I was sent to a different property that was a 1 bedroom with 1 bed that was clearly not cleaned instead of the 3 bedroom 5 bed luxury house I initially booked I explained this would not work for me and my 4 other guests and got told there was no other choice and hung up on, me and my guests had no option beside to go back home very bad experience DO...

"The stay was good overall "

"Comfortable stay"

"Basic, clean room, affordable. Stayed 2x. Secure, no problems. Good location. "

"Property bedding was dirty, carpet dirty, sofas were dirty. Not was listed in the pictures. Asked me for $900 deposit through Zelle. No respond. Expedia needs to investigate this company for false advertising. "

"Staff was very polite and helpful. Breakfast was good, and enjoyed the hot water/coffee station that was open 24/7. "