Hoteller med pool i Chapman

"The staff are genuinely nice and professional. We had returned one night and a car with lots of stuff in it door was open. Unloading, returning or error? Front desk said if no one came in 10 minutes she would close the door. Welcoming atmosphere, clean remodeled room. We stay here several times a year when we return ‘home’ to JC. The staff reflects JC very well."

"The entire staff was so nice. Ms T and Brooke were super friendly abd talkative. The front desk lady was very nice as well. The rooms were comfy, clean, and very dark when the blackout shades were drawn. The lobby has tea and lemon water, coffee and mints on hand. The place is small and homey. Breakfast was good Parking is easy. Location is great. I would 100% stay here again. I have nothing bad to say. All places should have a staff as nice as this one does."

"I love the staff and the property is well kept up. The room is very clean and comfortable. I definitely will give this hotel 2 👍 ups. Excellent customer service!"

"We normally stay at sonesta when we go to Kansas to see our son (on average we are there for 7 to 9 days equalling over $900.00 usd)that's in the army and normally no issues. This time we had a issue checking in the room, we were told that there was only one person cleaning the entire hotel so we had to wait. Then just to get a simple receipt the gentleman said he doesn't give any only Expedia does. Which that would be the case if we paid Expedia but we paid the hotel we only booked on...

"For $130, I would expect the room to be clean. Bathroom had alot of water damage under the sink on the wall same for around the bath. Sink faucet moved completly over when we turned it on and off. Breakfast was ok, but bread products were definitely not fresh."

"All of it"

"The room was nice and the breakfast, great. The only problem was that the pool was closed, and we had seen no announcement or indication that that was going to be the case. Since we travel with kids, the pool makes an enormous difference when we pick somewhere to stay. We paid a higher nightly price overall because we saw that this hotel had a pool. In other words, we paid for a service that we did not receive."