Hoteller nær Chandler Park

"We reserved a room that pictured a bathtub in the main bedroom. The room also was listed specifically as King Bed w/ sofa bed (Large Room). The bathtub was in the bathroom (not as pictured) and the room was a regular size, which was disappointing. The side guest entrance had an AC unit leak directly above the door. You couldn’t avoid getting wet. The couch cushions and the comforter were both stained. There were spilled coffee and grounds on the base of the lamp that weren’t cleaned from the...

"The rooms are clean. We had a problem with the lights in our room and were moved quickly to a different one. The staff was very courteous and helpful"

"Their website and the Expedia website said they were pet friendly and accepted cats and dogs. I arrived after a 12 Hour drive tired and ready to check in to my reserved room. When I reminded them I was checking in with a dog they said only dogs 25 lbs or less (and no cats!) the front desk agent denied me a room because my golden retriever weighed over 25 lbs. I was left searching for a room at 11 pm when I thought I was just going to my room. I had to drive 25 miles to find a room. The “pet...

"Everything was almost perfect. Loved our room. Had some issues with the shower head and there was some hair by the bathroom door that the cleaning staff missed. Everything else was super clean. Not enough parking spots. Other than that we really enjoyed our stay."

"Great place all team members great people and good service"

"Hotel was full and no maintenance on staff or available- we were just told “sorry” about a toilet that didn’t work. Stopped serving /restocking breakfast 45 min before people were told at check in it would end."

"When booking, we clearly stated we needed a room for 3 individuals so we would be using the fold out sleeper sofa. No bedding or pillows were in the room, we asked the front desk and the provided us with blankets but no pillows. It seemed to be a common issue, as numerous visitors had the same issue asking for the same items. Went down later to get pillows, and no one as at the front desk and there was a significant line of customers needing something. I gave up and just went back to the...

"Clean rooms great staff"

"The staff was great, the room was beautiful, the stay was fantastic!"

"Great stay"

"We appreciated the helpfulness of the staff. My friend has allergies to scents and they made sure to accommodate that."

"Heart of downtown walking distance to Cains ballroom. Cool area"

"Great experience"

"Room was clean and nice. Easy parking. No problems."

"1. Check in was smooth. 2. The description for the bar/restaurant was misleading. It was a small bistro that had wasn't open at most of our wknd stay. 3. Not much to choose from for breakfast. Just burrito, breakfast bowl, or breakfast bagle with bacon, which was made to order. 4. Housekeeping never came to clean room. We had to call front desk each day for towels/wash clothes 5. Valet was $30/day but only operates from 6AM to 12AM. If u move your car after those after hours, u would have to...

"Was charged $25 for parking."

"We enjoyed our stay and took advantage of the pool. We liked being a short 5 minute drive to downtown. The free parking on site was also nice as every other place downtown charges for it."