Hoteller med pool i Chain Valley Bay

"Great location gardens and outdoor space immaculate. We ate in the bar which was good and breakfast had a great range. Unlike Pullman hotels I was disappointed with Foxtel and tv in the room not working - no signal. Spa bath also was broken."

"The air con wasn't working, and I approached the staff and was told that they can't do anything. No staff was available to even look at the reason why the air con wasn't working. It could have simply been a tripped circuit breaker, but no one was even available to check. I had driven the whole day and was extremely tired by the time I reached the property and could not sleep the whole night. I woke up terribly tired after whatever sleep I could get during the night. Otherwise, a great place to...

"Lots of extension cords and false hoses around the property, heated pool was a bit cool and closed at 6pm Friday evening although would not have been in it due to temp and the room smelt a bit off I think due to shower and toilet area, was placed well for what we were doing and would probably stay again but with a can of Glen 20, was ok"

"Reception was very hard to get hold off called and emailed numerous times to say we would be arriving afyer 6pm . Left voice messages and nobody called back . Floors weren't vacuums properly as you could feel dirt under feet , bathroom was mouldy and cornice was coming away from ceiling"

"The breakfast offerings are commendable, and the team at Karinya Restaurant consistently demonstrates exceptional attentiveness and amiability. The food portions are appropriately sized, and the pricing is quite reasonable. I found the mocktail I ordered to be particularly refreshing and flavorful😍😍😍"

"Booked a family room for 1 night, 1 Queen bed and 2 singles but was given much smaller room upon checking in, this mistake was quickly rectified. Family Room is very spacious and was affordable given it was school holiday weekend. The room has heating so it was nice and cosy for winter. We were surprised to find Netflix here as well, which was a bonus. Would recommend for a quick weekend getaway."