Hoteller i Cerro de Oro

"Alexis was very helpful through the whole check in and stay. The property can only be accessed by the water. Alexis connected with us through WhatsApp to make communication easier and answer any questions we had. It took us quite awhile to reach Lake Atitlan due to traffic but we were able to take a water taxi to the hotel from Panajachel. There are several stairs to climb but the staff was very helpful in carrying our luggage. The rooms are spacious and provide a unique experience away from the...

"Amazing customer service, attention to detail Lucy, Pablo and staff went above and beyond to make sure we had a great and pleasant experience. "

"They are giving me a different room. "

"The pools and gardens are lovely as you come into the courtyard off a street lined with lights and colorful hanging basket streamers leading down to the water. I loved the sounds of the school next door. The room was great, staff was friendly and helpful and the food at the restaurant was the best on this whole trip. It was easy to get a taxi to Panajachel for the public water shuttles around to the other villages. "

"Na verblijf was één grote tegenvaller. Het lijkt op de website alsof je in het Pink House verblijft, met gebruik van de keuken, maar dat was niet het geval. Eerst moesten we een half uur wachten omdat de eigenaar de boeking niet had gezien. We kregen daarna een zeer eenvoudige en niet erg schone kamer met alleen een tafel en een koelkast. We konden ons gekochte eten dus niet koken. Toen we gingen douchen sloegen de stoppen door. Dat bleek een bekend probleem. De eigenaar beloofde na veel boze...

"Spectaculaire view to Lake and vulcanos"

"La comida espectacular al igual que las facilidades.Muy recomendado."

"Cleanish room, couple of spiders but it’s kinda a glamping type situation, the hot water is hot or miss, the lady at the front desk was brash, and they charge to use the hot tub. Not really walking distance to anything which is fine but worth noting in case you are against using a tuk tuk or cab. Bed is hard, the in room safe dint work was frozen even though the batteries were fine. The toilet water rises all the way up and with touch your jewels me. So be ready for it or hover when you flush....

"Place is decent in order to save money. I little out of the main tourist area, but easy to access by Tuk tuk. "

"Definitivamente es barato, pero no porque sea barato debe ser asi. No es nada en contra del señor David o su familia. Si son amables, pero llegue a las 2, incluso acorde la llegada y aun asi llegue y el lugar no estaba listo, entras por callejones que no se ven muy seguros, no esta bien señalizado el lugar, además de que no hay regadera, es bañarse a jicara con agua fria. No tuvieron la habitación lista hasta casi las 4 pm. La habitación es muy rústica, techo de lamina, huecos por donde se meten...

"Room was clean and comfortable. Staff was nice, but didn't have our booking logged and needed to verify with management that we could stay despite having the receipt from Expedia. Overall great experience. "

"Todo está muy bien el personal muy amable Lo único que no me gustó fue que tiene aire acondicionado Y hace mucho calor"

"Lovely, highly recommend! The breakfast was delicious, the room was so comfortable! "

"The photos of this place does great things. Once you’re here it’s different. They have some newer renovated rooms which we didn’t get even though it was nobody else at the hotel. The location is a little bit off inside a small alley. Reception only spoke Spanish."